Crashing on Startup

by mjolnir357
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Original Post

Re: Crashing on Startup

★★★ Newbie

I had the same crashing problem and indeed AVG is the issue.

Message 81 of 120 (2,225 Views)

Re: Crashing on Startup

★★★★★ Novice

I just puchased and installed the game of the year edition.  Here is my report.

http://hastebin.com/wikeququru.tex

Please let me know if anything jumps out as being off.

Message 82 of 120 (2,162 Views)

Re: Crashing on Startup

★★★★★ Novice

I just solved the problem.  If you are using AMD video cards, it could be that the game is trying to launch using Mantle.  I found the solution on how to fix it here.

https://www.reddit.com/r/dragonage/comments/2rghno/anyone_know_how_to_disable_mantle_without_opening...

It is working great now.

Message 83 of 120 (2,154 Views)

Re: Crashing on Startup

★★★ Newbie

http://hastebin.com/oqomigizok.tex this is my pc dxdiag

Message 84 of 120 (1,891 Views)

Re: Crashing on Startup

Community Manager (retired)

Hi @Bittuldrago,

 

You have two cards : Intel(R) HD Graphics Family that is not meeting the minimum requirements and AMD Radeon HD 8670M. 

 

Make sure to try this solution or that the game doesn't launch with the Intel card instead of the AMD one.

Message 85 of 120 (1,875 Views)

Re: Crashing on Startup

★★★ Newbie

Tried disabling AVG, that did it.  Thanks!

Message 86 of 120 (1,685 Views)

Re: Crashing on Startup

★★★★★ Novice
What worked for me was I made an exception for DAI in my anti virus instead of disabling it. Then ran it in window mode. Before it crashes to desktop I click on my desktop stopping it. I think this is due to the game trying to load too much at once. This way it has time to slow it's self down and load. It'll take longer to load doing this but for me it at least loads. Not sure if this will work for others but it does for me and I wanted to share. Standard smile
If you don't have it in window mode yet, delete your save folder and load it, make it window mode, close game then go to recycling bin and restore your saves and give this a try.
Message 87 of 120 (1,676 Views)

Re: Crashing on Startup

★★★ Newbie

Processor AMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s), NVIDIA GTX 1080 376.33 drivers no errors, just crashes to desktop, everything in this forum tried..Another quality EA game that doesnt run on 90% of the hardware out there.

 

Message 88 of 120 (1,327 Views)

Re: Crashing on Startup

[ Edited ]
★★★★★ Expert

Right now, the defective Geforce driver, # 376.33 has shot to the top of the problem list.  Get the Hot Fix driver, # 376.60, and choose the CLEAN Install option for it. 

 

 

Message 89 of 120 (1,319 Views)

Re: Crashing on Startup

[ Edited ]
★★★★★ Expert

@Cataclysmias 

 

If you aren't allowing the AVG anti-virus to ruin your fun, the bad Geforce driver is certainly killing it!

Message 90 of 120 (1,297 Views)