Crashing on Startup [ Edited ]

[alchemist7]

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maloo78 wrote:

Same here. I downloaded the game over the last 2 days and when it was ready and I launched it, it crashed without error message.

Event viewer shows one error entry:

Faulting application name: DragonAgeInquisition.exe, version: 1.0.0.0, time stamp: 0x545d333f

Faulting module name: d3d9.dll, version: 6.3.9600.17415, time stamp: 0x54505402

Exception code: 0xc0000005

Fault offset: 0x00000000000224f5

Faulting process id: 0x1994

Faulting application start time: 0x01d0094619ee4bb8

Faulting application path: C:\Program Files (x86)\Origin Games\Dragon Age Inquisition\DragonAgeInquisition.exe

Faulting module path: C:\WINDOWS\system32\d3d9.dll

Report Id: 5be77cfc-7539-11e4-825d-600292630c96

Faulting package full name:

Faulting package-relative application ID:

My dxdiag also shows no errors (except for the dx setup paramenters not found). Since I am on a Surface Pro 3, I installed the latest Intel driver (not the MS issued one)  - if Windows Update does not solve the issue, I will try to roll back to the standard driver and check if that helps.

Here is my hastebin: http://hastebin.com/kolavutimu.tex

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Looks like you have a directx file missing, this should help.

Navigate to, programs(x86)>Origin>games>DragonAgeInquisition>_installer>directx>redist.

Right-click on DXSETUP.exe, and run as administrator.

Not convinced you can run DA:I properly on a windows tablet. mileyhappy: 

[MeLikeyVolus]

Well, I "experimented" by resetting the graphics driver to the MS delivered one (instead of the newer one from Intel, which is supposed to give a speed boost).

After that and all windows updates, the game starts and runs without issues.

For sure, being on a tablet-pc-hybrid I have to content myself with "low" settings and a small resolution. Suffice to say it is not graphically stunning, but if that had been important to me, I would have bought a regular pc for gaming ;-) But it does run, and even without any tweaks quite acceptably so.

Maybe tomorrow I will test with the other driver and the directx setup again, in order to see if I can achieve a performance increase.

[WarPig2136]

If it makes you feel an better I have a gaming computer that can run the game on Ultra and it crashes for me ever time I cant figure it out nothing seems to work.

[WarPig2136]

Try this peoples

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

[thessian]

Same problem here, all the drivers are updated.

EDIT: solved for me. It's an Origin problem. Just deactivate the Origin chat from all the game, from Origin Settings ---> In Game Origin Settings ----> uncheck "activate origin in game". Sorry but my origin is in Italian, I don't know the correct terms.

[iiilibyaiii]

Hello
Is your operating system is Windows 8.1?
If so be sure to delete the latter optional update to the operating system that you have his inauguration: KB3000850
This problem is caused by this update has to inform you about Microsoft offers users many of the problems caused by this update, which brought about many changes in the DXD:

D3d9.dll,6.3.9600.17415,"1,907,384",29-Oct-14,3:12,x86,,

[SpecialOnePi]

I confirm that also it solved for me. Disable the option

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@thessian wrote:

Same problem here, all the drivers are updated.

EDIT: solved for me. It's an Origin problem. Just deactivate the Origin chat from all the game, from Origin Settings ---> In Game Origin Settings ----> uncheck "activate origin in game". Sorry but my origin is in Italian, I don't know the correct terms.

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[erickoh25]

Disabling the Origins In Game didn't work for me

Here is my hastebin: http://hastebin.com/cimozocewo.tex

Thank you!

[alchemist7]

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@erickoh25 wrote:

Disabling the Origins In Game didn't work for me

Here is my hastebin: http://hastebin.com/cimozocewo.tex

Thank you!

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Check the game set to run in high performance mode in your nvidia control panel, under manage 3d settings.

[Qagwaai]

also fixed for me - thanks much!