Can't open steam games cause EA app sucks

[anacrisme]

Hi, I bought recently Dragon's Age Inquisition but I can't play it, it just won't open, EA app resets and nothing happens, I'm going to reimburse the game if I can't play, any solutions???????

[EA_Illium · Accepted solution]

Hi @anacrisme 

Can we try the following if you have not?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

Thanks!

[AylaMarine]

Yeah, people have been letting them know it doesn't work since at least last year.  They just doubled down and made it harder(eventually impossible) to keep playing with Origin...without fixing their trash first.

[EA_Illium · Accepted solution]

Hi @anacrisme 

Can we try the following if you have not?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

Thanks!