Can't Connect to Dragon Age Servers

[krakenlackn]

My game can't connect to the servers, which isn't a problem except I want to be able to import my keep world state. I got it on steam back in May, it runs fine, I just can't connect to the server.

I've tried all the solutions I could find online (allowing it through the firewall, starting the game with no internet and then connecting, uninstalling and downloading again, using a vpn, loading from the ea app.) A lot of the solutions worked on the old origin app, but I don't have that.

I truly am desperate here, please help.

[EA_Illium · Accepted solution]

HI @krakenlackn When you have a moment can we try the following?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

Thanks!

[EA_Illium · Accepted solution]

HI @krakenlackn When you have a moment can we try the following?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

Thanks!

[thebigguy09876]

tried this * and it didn't work

[EA_Shepard]

Hey, Everyone

As this thread is a bit old, things have changed and been updated; we will lock this down to prevent any necro-posting.

If you run into any further issues, please create a new post on the updated Cannot connect to EA servers thread!

Thanks!