Account was hacked and banned.

[VillagesVilla]

Logged in after months of not playing, or tried. Couldn't apparently the account was hacked and banned. I want to appeal this

[CarbonCarl · Accepted solution]

Hi @VillagesVilla 

To appeal this you will need to contact the ToS team here: https://help.ea.com/en/contact-us/

Choose the related game>platform>manage account>banned or suspended account.

More info about this can be found in the following link: 

https://help.ea.com/en-gb/help/account/information-about-banned-or-suspended-accounts/

[CarbonCarl · Accepted solution]

Hi @VillagesVilla 

To appeal this you will need to contact the ToS team here: https://help.ea.com/en/contact-us/

Choose the related game>platform>manage account>banned or suspended account.

More info about this can be found in the following link: 

https://help.ea.com/en-gb/help/account/information-about-banned-or-suspended-accounts/