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[AVG/Avast] Inquisition won't open on PC (Re-occurring after Origin update)

by raynkure
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Original Post

Re: Inquisition Cannot run at all correctly on such Low End Hardware

[ Edited ]
★★★★★ Expert

This is the first time that I have seen any DxDiag for this thread showing only an Intel video chip and only a poor Celeron CPU, neither of which even come close to meeting the game requirements: 

 

    Processor: Intel(R) Celeron(R) CPU B820 @ 1.70GHz (2 CPUs), ~1.7GHz
---------------
Display Devices
---------------
          Chip name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family

 

From the official Dragon Age website, the requirements are:

DA: I  Minimum PC Specs

    OS: Windows 7, 8, or 8.1 64-bit
    CPU: AMD quad-core CPU @2.5 GHz / Intel quad-core CPU @2.0 GHz
    System RAM: 4 GB
    Graphics Card: AMD Radeon HD 4870 / NVIDIA GeForce 8800 GT
    Graphics Card Memory: 512 MB
    Hard Drive Space: 26 GB
    DirectX 10

Message 51 of 230 (5,821 Views)

Re: Inquisition won't open on PC

★★ Novice

This worked perfectly for me. The only thing that caused issues, was AVG crashed anytime I tried to add DA to the exceptions list. I had been thinking about getting rid of AVG for a while anyway, so I just uninstalled it, and BAM; DAI launched fine. Launching it from Origin takes it a while to load up, but off of my desktop it loads right away.

Message 52 of 230 (5,776 Views)

Re: Inquisition won't open on PC

★★★ Newbie

I've add AVG exception, and clean boot Windows. It worked.

Message 53 of 230 (5,746 Views)

Re: Inquisition won't open on PC

[ Edited ]
★★ Novice

yay! i did this and now mine works again! (i have avg and all i did was add the game as an exception)
THANK YOU! :eahigh_file:

Message 54 of 230 (5,713 Views)

Re: Inquisition won't open on PC

★ Novice

Thank you so much for posting such clear instructions! I'd nearly given up ... adding exception to AVG worked. 

Message 55 of 230 (5,664 Views)

Re: Inquisition won't open on PC

★★★★★ Newbie

adding the DA: Inquisition install folder to the AVG exceptions list worked a treat! Thanks for the solution :D (XP granted for easy fix being easy)

Message 56 of 230 (5,640 Views)

Re: Inquisition won't open on PC

★★ Novice

You are a wonderful human being!

 

It was doing my head in trying to figure out why DA:I randomly stopped working for me. Even reinstalled all of my game of the year edition with all the DLC before I came across this. 

 

D:

Message 57 of 230 (5,587 Views)

Re: Inquisition won't open on PC

★★★ Newbie

Thanks Dude,

AVG was blocking the game, no matter if the fire wall was on or off. I had to go to the exception list ( as it is perfectly expose in your post) to be able to play.

Greetings from Switzerland.

 

Message 58 of 230 (5,537 Views)

Re: Current Issue May 2016: [AVG] Inquisition won't open on PC

★★ Novice

Add DAI exe file to the Exceptions list and it will let it run. Not sure why it suddenly decided to stop it run. I have  emailed off the exe to avg and informed them off the issue.

Message 59 of 230 (5,484 Views)

Re: Inquisition won't open on PC

★★★ Newbie

Hi

Can u send me useful link to download directx 10.0 or 11, please

 

Message 60 of 230 (5,465 Views)
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