Dragon Age II: Product Key

[Roxasina]

Okay so here's the deal:

I have a physical copy of Dragon Age II and I've recently got a new hard drive. So I reinstall the game and it won't let me verify it because my product key had been used already and I'm on the account it was verified on.

Uhm help please?

[EA_Spectre]

Did you uninstall the game properly before you changed your harddrive? If not then it's possible that there are still traces of the game in your registry. You may have to manually uninstall the game. Please read here how to do that:

https://help.ea.com/article/manually-uninstalling-dragon-age-ii

It's really important that you make a backup of your registry as explained in the article before you change anything in your registry file.