cant connect to ea servers on dead space 2 on xbox one

[Nickiller117]

ok so I cannot connect to ea servers on dead space 2 to play multiplayer with my friends as I tolled my friends its free to play with games with gold I'm wondering if maby the ea servers are down on ea dead space 2 side since its a 360 game and no one playes the game to to much any ideas on whats rong ??

[EA_Barry]

@Nickiller117

Can you give us some detail on what happens when you try to play, please also post any error message you may see.

Thanks.

[liltariq011]

@EA_Barry

I have the same problem. When I start the game and press start to go to the menu it says "you have lost your connection to the EA servers. You will be returned to the main menu." And it says the same thing when I try to go to multiplayer or the online pass option. There is no specified error code

[CJTRONNIGHTMARE]

I'm having the same problem, any way of fixing?

[liltariq011]

I figured it out. Just turn off the xbox and unplug it for a few seconds. Then when you start it back up it should work