Problem about refund

by 0w0-WhiteRice
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Accepted Solution

Problem about refund

★★★ Newbie

Hi, I bought DS3 yesterday and I downloaded it, but today, I received an email about refund confirmation, I saw the purchase history, I saw the refund was completed, but I don't see the money was back to my card. 

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Accepted Solution

Re: Problem about refund

Community Manager

@0w0-WhiteRice

 

Please allow up to 24hr for your account to show the refunded amount.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

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Message 2 of 2 (442 Views)

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Re: Problem about refund

Community Manager

@0w0-WhiteRice

 

Please allow up to 24hr for your account to show the refunded amount.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

barry.png
Message 2 of 2 (443 Views)