Forum Discussion

13 years ago

Solved

Dead Space 3 Audio cuts from headphones to speakers

Playing Dead Space 3, when I load a saved game while using headphones (connected via headphone jack, NOT usb). The sounds stop coming through the headphones (Sounds while in start menu's are fine), the moment the game loads. Sound is instead being pumped through my speakers.

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
          System Manufacturer: Hewlett-Packard
       System Model: HP EliteBook 8760w
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i7-2820QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
             Memory: 8192MB RAM
Available OS Memory: 8142MB RAM
          Page File: 3599MB used, 12683MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
   User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

Anonymous
12 years ago
I actually found a fix shortl after I posted this, just make sure your headphones aren't set to "default communication device" and that headphones and speakers are the all around default, that fixed it for me.

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Dead Space 3 Audio cuts from headphones to speakers","moderationData":{"__ref":"ModerationData:moderation_data:7157449"},"body":"

Hi, I just downloaded the game, and while navigating the menus, I don't have any problem witht the headphones, but as soon as the game starts, it switches to my laptop speakers. I'm using Windows 7 and my computer is an HP Pavillon dv6 Notebook PC. Hope you can help me.

I have exact same problem, also on a pavilion dv6 (LW227UAR#ABA to be exact).

Wondering if it's a Beats issue.

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it is a Beats issue. I killed the IDT service (which is beats) and headphones worked normally -

HOWEVER - the bass got sucked out, it sounded awful, etc.

IDK what's going on but this SUCKS.

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SOLVED IT

Right click on sound icon in the lower right corner-> click \"Playback Devices\" -> Right click on \"Communications Headphones\" in the new pane -> hit disable.

Audio should respond normally now.

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I have the exact same problem with my system. Sound comes through headset all the way through menus, just cuts to speakers when game loads. This was my sim city apology game and now I have another game that doesn't work as it should.

Hi krypticz76,

\n\n

This is a slightly unusual issue. Could you please post your full Dxdiag file so the community can see what audio hardware you use and may be able to suggest steps to take. Have you ever seen this issue occur in any other game?

\n\n

Regards,

\n\n

Barry.

I have the same problem. I already reported it in the sticky thread about a week ago, but never got a response.

I get audio through my headphones in the menu and the intro movie, but as soon as the playable part of the game starts, my headphones stop playing audio, and it comes out through my laptop speakers instead. Unplugging my headphones and plugging them back in will get me sound through my headphones for 1 second, then it switches back to the laptop speakers.

My headphones are set as default in my audio drivers. I can play other games, watch movies, youtube videos, play music, etc, with my headphones with no problems. I've tried playing for a while, saving, quitting the game and restarting. Once again, audio plays fine through my headphones in the menu, but as soon as I click to start the game my headphones go dead and the sound comes out through my laptop speakers instead.

This makes this game more or less useless to me, I'm trying to play in an area where others don't want to overhear me playing, plus my laptop speakers are horrible (HP Beats audio, what a joke).

My laptop is a HP Envy dv6-7214

My DXDIAG (had to cut it down as it broke the 20k character post limit

\n\n

Spoiler

------------------ System Information ------------------ Time of this report: 4/6/2013, 18:32:28 Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130108-1504) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP ENVY dv6 Notebook PC BIOS: F.24 Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz Memory: 8192MB RAM Available OS Memory: 8082MB RAM Page File: 2175MB used, 6930MB available Windows Dir: C:\\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 120 DPI (125 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.02.9200.16384 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics 4000 (actually, it's an NVIDIA 650M GT 2GB GDDR5, I guess DXDIAG doesn't work with optimus, makes the rest of this section useless) ------------- Sound Devices ------------- Description: Speakers / HP (IDT High Definition Audio CODEC) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C181B&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6433.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 10/24/2012 23:53:18, 543744 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Communication Headphones (IDT High Definition Audio CODEC) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C181B&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6433.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 10/24/2012 23:53:18, 543744 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Stereo Mix (IDT High Definition Audio CODEC) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: stwrt64.sys Driver Version: 6.10.6433.0000 (English) Driver Attributes: Final Retail Date and Size: 10/24/2012 23:53:18, 543744 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: HP Wireless Button Driver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x0001, 0x0001 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x1E26 | Matching Device ID: USB\\ROOT_HUB20 | Service: usbhub | Driver: usbhub.sys, 2/2/2013 07:19:44, 496872 bytes | Driver: usbd.sys, 9/20/2012 03:55:32, 21736 bytes | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0024 | | Location: Port_#0001.Hub_#0002 | | Matching Device ID: USB\\Class_09 | | Service: usbhub | | Driver: usbhub.sys, 2/2/2013 07:19:44, 496872 bytes | | Driver: usbd.sys, 9/20/2012 03:55:32, 21736 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard PS/2 Keyboard | Matching Device ID: *PNP0303 | Service: i8042prt | Driver: i8042prt.sys, 7/25/2012 22:28:51, 112640 bytes | Driver: kbdclass.sys, 7/26/2012 01:00:52, 48368 bytes | + Synaptics SMBus TouchPad | Matching Device ID: *syn1e5d | Upper Filters: SynTP | Service: i8042prt | Driver: SynTP.sys, 9/14/2012 18:09:34, 457528 bytes | Driver: SynTPAPI.dll, 9/14/2012 18:09:28, 224056 bytes | Driver: SynCOM.dll, 9/14/2012 18:09:24, 1045816 bytes | Driver: syndata.bin, 8/29/2012 00:33:50, 1048576 bytes | Driver: SynTPRes.dll, 9/14/2012 18:09:30, 13166904 bytes | Driver: SynTPCpl.dll, 9/14/2012 18:09:30, 1955128 bytes | Driver: SynCntxt.rtf, 9/14/2012 18:00:52, 11718751 bytes | Driver: SynZMetr.exe, 9/14/2012 18:09:24, 253240 bytes | Driver: SynMood.exe, 9/14/2012 18:09:20, 245048 bytes | Driver: SynTPEnh.exe, 9/14/2012 18:09:22, 2874168 bytes | Driver: SynTPCOM.dll, 9/14/2012 18:09:28, 125752 bytes | Driver: Tutorial.exe, 9/14/2012 18:09:24, 339256 bytes | Driver: InstNT.exe, 9/14/2012 18:09:18, 222008 bytes | Driver: SynISDLL.dll, 9/14/2012 18:09:26, 240952 bytes | Driver: SynUnst.ini, 9/24/2012 19:38:04, 1396318 bytes | Driver: SynTPHelper.exe, 9/14/2012 18:09:22, 123192 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 89.8 GB Total Space: 171.2 GB File System: NTFS Model: Corsair Force GT Drive: D: Model: hp BD CMB UJ160 Driver: c:\\windows\\system32\\drivers\\cdrom.sys, 6.02.9200.16384 (English), 7/25/2012 22:26:36, 174080 bytes --------------- Diagnostics --------------- Windows Error Reporting: +++ WER9 +++: Fault bucket -762233134, type 5 Event Name: AppHangB1 Response: Not available Cab Id: 0 Problem signature: P1: deadspace3.exe P2: 1.0.0.1 P3: 511e9327 P4: ea62 P5: 137216 P6: P7: P8: P9: P10:

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"97","kudosSumWeight":0,"postTime":"2013-04-06T15:45:06.719-07:00","lastPublishTime":"2013-04-06T15:45:06.719-07:00","metrics":{"__typename":"MessageMetrics","views":13371},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":2,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7157457":{"__typename":"ModerationData","id":"moderation_data:7157457","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7157457":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:40"},"id":"message:7157457","entityType":"FORUM_REPLY","eventPath":"category:more-ea-games-en/category:ea-forums-en/community:tghpe58374board:dead-space-franchise-discussion-en/message:7157448/message:7157457","revisionNum":1,"uid":7157457,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dead-space-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7157456"},"conversation":{"__ref":"Conversation:conversation:7157448"},"subject":"Re: Dead Space 3 Audio cuts from headphones to speakers","moderationData":{"__ref":"ModerationData:moderation_data:7157457"},"body":"

Hi again sekeermoc,

\n\n

Thank you for posting the requested information and more besides. The line \"Fault bucket -762233134, type 5\" leads me to believe you may have a corrupted system file somewhere. Please use the Microsoft System File Checker to find and possibly repair damaged system files.

\n\n

Do post again if the problem continues after completing this.

\n\n

Regards,

\n\n

Barry.

I just installed dead space 3 and was playing with a friend, the audio works fine on my headphones until i get into the co op lobby, then the game audio goes from my headset and goes through the speakers on my laptop, but when my friend is talking it comes through the headset and thats it.

\n\n

im using turtle beach x11 headset

dxdiag: (i had to cut some out because of the 20k character limit)

\n\n

Spoiler

------------------
System Information
------------------
Time of this report: 8/15/2013, 17:40:49
Machine name: DYLAN-HP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6 Notebook PC
BIOS: InsydeH2O Version CCB.03.72.02F.06
Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.9GHz
Memory: 8192MB RAM
Available OS Memory: 7658MB RAM
Page File: 2830MB used, 12482MB available
Windows Dir: C:\\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with \"dontskip\" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7640G
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9903)
DAC type: Internal DAC(400MHz)
Device Key: Enum\\PCI\\VEN_1002&DEV_9903&SUBSYS_182D103C&REV_00
Display Memory: 4038 MB
Dedicated Memory: 465 MB
Shared Memory: 3572 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD034A
Native Mode: 1366 x 768(p) (59.989Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1116 (English)
Driver Version: 8.942.1.1000
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/8/2012 20:18:08, 942592 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DA43-11CF-D077-2738BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9903
SubSys ID: 0x182D103C
Revision ID: 0x0000
Driver Strong Name: oem30.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS711_Mobile:8.942.1.1000😛ci\\ven_1002&dev_9903&subsys_182d103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Communications Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C182D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6418.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/21/2013 06:27:26, 540160 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: External Mic (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6418.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/21/2013 06:27:26, 540160 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Poll w/ Interrupt: No

\n------------------System Information------------------Time of this report: 8/15/2013, 17:40:49Machine name: DYLAN-HPOperating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)Language: English (Regional Setting: English)System Manufacturer: Hewlett-PackardSystem Model: HP Pavilion dv6 Notebook PCBIOS: InsydeH2O Version CCB.03.72.02F.06Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.9GHzMemory: 8192MB RAMAvailable OS Memory: 7658MB RAMPage File: 2830MB used, 12482MB availableWindows Dir: C:\\WindowsDirectX Version: DirectX 11DX Setup Parameters: Not foundUser DPI Setting: Using System DPISystem DPI Setting: 96 DPI (100 percent)DWM DPI Scaling: DisabledDxDiag Version: 6.01.7601.17514 64bit UnicodeDxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with \"dontskip\" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information\n------------DxDiag Notes------------Display Tab 1: No problems found.Sound Tab 1: No problems found.Input Tab: No problems found.\n--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)\n---------------Display Devices---------------Card name: AMD Radeon HD 7640GManufacturer: Advanced Micro Devices, Inc.Chip type: ATI display adapter (0x9903)DAC type: Internal DAC(400MHz)Device Key: Enum\\PCI\\VEN_1002&DEV_9903&SUBSYS_182D103C&REV_00Display Memory: 4038 MBDedicated Memory: 465 MBShared Memory: 3572 MBCurrent Mode: 1366 x 768 (32 bit) (60Hz)Monitor Name: Generic PnP MonitorMonitor Model: unknownMonitor Id: LGD034ANative Mode: 1366 x 768(p) (59.989Hz)Output Type: InternalDriver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dllDriver File Version: 8.17.0010.1116 (English)Driver Version: 8.942.1.1000DDI Version: 11Driver Model: WDDM 1.1Driver Attributes: Final RetailDriver Date/Size: 3/8/2012 20:18:08, 942592 bytesWHQL Logo'd: YesWHQL Date Stamp:Device Identifier: {D7B71EE2-DA43-11CF-D077-2738BEC2C535}Vendor ID: 0x1002Device ID: 0x9903SubSys ID: 0x182D103CRevision ID: 0x0000Driver Strong Name: oem30.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS711_Mobile:8.942.1.1000😛ci\\ven_1002&dev_9903&subsys_182d103cRank Of Driver: 00E60001Video Accel: ModeMPEG2_A ModeMPEG2_CDeinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: 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I actually found a fix shortl after I posted this, just make sure your headphones aren't set to \"default communication device\" and that headphones and speakers are the all around default, that fixed it for me.

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