Dead Space 1 and 2 not see origin library

[Shadowofhun]

unable to connect to the ea servers. And Dead Space 1 and Dead Space 2 not see the origin library. Reedem code not work. Help support

[EA_Illium · Accepted solution]

@Shadowofhun Can you check if a Firewall, VPN or software, or setting may be interfering with network traffic?

[EA_Illium]

Hey @Shadowofhun To confirm are you unable to connect to servers when signing into Origin, or in a specific game? 

For your missing games can (if you're not running into issues signing into Origin) can you check the filters in the top right of your library? And if not Clear Origin Cache?

[Shadowofhun]

yes this is my problem, dead space 3 connects but the others are not visible

[EA_Illium · Accepted solution]

@Shadowofhun Can you check if a Firewall, VPN or software, or setting may be interfering with network traffic?

[EA_Illium]

@Shadowofhun Wanted to check if the steps above helped us?

[jadethelynx]

I'm having the exact same issue, purchased all 3 off of steam yet only the third shows up on my EA account. The other two crash upon startup.