Dead Space Crashes immediately After Launch

by Bladerox
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Dead Space Crashes immediately After Launch

[ Edited ]
★★ Novice

I downloaded it when it was free cause I thought it would be cool to play again (played it on xbox). Game crashes immediately upon starting. Have tried repair, turning Origin overlay off, running as administrator, running in compatibility mode, and running with visual themes disabled. I am running Win7 Pro 64bit. Every time it crashes with this event.

 

Faulting application name: Dead Space.exe, version: 1.0.0.222, time stamp: 0x48dbcf01
Faulting module name: Dead Space.exe, version: 1.0.0.222, time stamp: 0x48dbcf01
Exception code: 0xc0000005
Fault offset: 0x00351284
Faulting process id: 0x1708
Faulting application start time: 0x01cf5738202a29e1
Faulting application path: C:\Program Files (x86)\Origin Games\Dead Space\Dead Space.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Dead Space\Dead Space.exe
Report Id: 609b941b-c32b-11e3-b504-0026833b2b92

 

EDIT: Looking around, I see a lot of posts saying to disable HID compliant anything in the device manager. I have also tried this, with no luck.

 

(cm edit - updated title)

Message 1 of 11 (4,597 Views)
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Accepted Solution

Re: Crashes immediately

★★ Novice

I finally found an entry far down on a Steam forum post about Dead Space crashing. They mentioned disabling their HOTAS worked. I have a Saitek that doesn't show under HID devices, as the HID is after Saitek in the device name. Disabling these let the game run.

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Message 2 of 11 (4,614 Views)
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Re: Crashes immediately

★★ Novice

I finally found an entry far down on a Steam forum post about Dead Space crashing. They mentioned disabling their HOTAS worked. I have a Saitek that doesn't show under HID devices, as the HID is after Saitek in the device name. Disabling these let the game run.

Message 2 of 11 (4,615 Views)
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Dead Space 3 crashes on launch, 0xc0000005

★★ Novice

Dead Space 3 crashes on launch.

Sometimes nothing happens, I hit play button in Origin the button goes dark and after a few seconds I can click on it again
Other times I get this Application Error:

"The application was unable to start correctly (0xc0000005).
Click OK to close the application."

Reliability history on Windows 10 has some additional information:

"Description
Faulting Application Path: D:\igre\Dead Space 3\deadspace3.exe

Problem signature
Problem Event Name: BEX
Application Name: deadspace3.exe
Application Version: 1.0.0.1
Application Timestamp: 511e9327
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.18362.356
Fault Module Timestamp: 8de1c53a
Exception Offset: 00088d20
Exception Code: c0000409
Exception Data: 0000000a
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 3f75
Additional Information 2: 3f75bb4e531e9431ce48e18d64698afb
Additional Information 3: 3f75
Additional Information 4: 3f75bb4e531e9431ce48e18d64698afb

Extra information about the problem
Bucket ID: 417d468ada7f1aa409fc624b5ad80ada (1872479620865460954)"

I am running: Microsoft Windows 10 Home (x64) Build 18362.356
on: AMD FX-8350 / AMD Radeon R9 270X / 12 GB DDR3

I've already tried without success:
https://answers.ea.com/t5/Dead-Space-Games/Dead-Space-3-starts-then-minimizes/m-p/1454786#M8275
https://answers.ea.com/t5/Dead-Space-Games/Dead-Space-3-Crashes-on-Launch/m-p/5356226#M11521
Installing the latest video drivers,
Reinstalling the game,
Installing the game to a different drive,
Checking game files,
Reinstalling MS VC redist,
Running DXsetup from supplied _Installer folder.
Running the game in compatibility mode (Win7, WinXp),
Running the game as administrator,
Disabling Firewall,
Disabling AV,
Installing older version of Origin client,
Running sfc /scannow
Checking for Windows updates,

Message 3 of 11 (4,184 Views)

Re: Dead Space 3 crashes on launch, 0xc0000005

★★ Novice

I bought it yesterday and after a couple of hours trying to fix it i found a post that said to disable any monitoring software like msi afterburner and i disabled it , now the game is working normally

Message 4 of 11 (4,141 Views)

Re: Dead Space 3 crashes on launch, 0xc0000005

★★ Novice

May I know why was my thread merged with this one?

I don't own Saitek HOTAS and the problem is definitely NOT SOLVED.

0xc0000005 (Access Violation) is a generic error code that Windows can throw for a plethora of things.

I've tried disabling HID devices and unplugging everything except my KB/mouse and that doesn't solve it either.

Please mods, it would be courteous to ask me 1st if Thread-X solves my problem, and then merge / mark my thread as solved.


@GizmoTheDude wrote:

I bought it yesterday and after a couple of hours trying to fix it i found a post that said to disable any monitoring software like msi afterburner and i disabled it , now the game is working normally


Thanks for the tip, unfortunately I am not running any monitoring / oc software in the background (like Msi Afterburner, Riva Tuner etc.).
Message 5 of 11 (4,132 Views)

Re: Dead Space 3 crashes on launch, 0xc0000005

★★★ Novice
@SehIee I have the exact same problem and no fixes I tried solved anything. Same with DS2 btw. DS1 runs like a charm for some reason
Message 6 of 11 (3,310 Views)
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Re: Dead Space 3 crashes on launch, 0xc0000005

[ Edited ]
★★ Novice

I fixed it.

You have to add deadspace.exe as an exception under 'programme settings' in 'exploit protection'.  

Doesn't crash anymore.

 

Windows security -> app & browser control -> exploit protection -> programme settings -> add programme to customise -> deadspace3.exe

 

Tick box for "Force randomisation for images (Mandatory ASLR)" and turn it OFF.

Tick box for "Randomise memory allocaitons (Bottom-up ASLR) and turn it OFF.

Message 7 of 11 (1,942 Views)
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Re: Dead Space 3 crashes on launch, 0xc0000005

★★★★★ Novice

hello,

I got a problem for dead space remake, crash at launch

Not working but thaks Standard smile

Message 8 of 11 (1,340 Views)
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Re: Dead Space 3 crashes on launch, 0xc0000005

Community Manager

@BoomHeadShot8 Following up to see if you are still having an issue launching the game!

EA_ShepardAHQ


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Message 9 of 11 (1,229 Views)
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Re: Dead Space 3 crashes on launch, 0xc0000005

[ Edited ]
★★★★★ Novice

Hello,

I uninstall the game 4 days ago, but i've made a post about it : https://answers.ea.com/t5/Technical-Issues/Dead-Space-remake-crashing-at-launch-PC/m-p/13140751#M359... 

I can re-download it to test and yes I still have an issue

Message 10 of 11 (1,212 Views)
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