アカウントリンクについて

by u-tq
Reply

Original Post

Accepted Solution

アカウントリンクについて

★★★ Newbie

お世話になっております。

Apex Legendsのクロスプログレッション(以下統合と呼ばせていただきます)について伺いたいことがあり、ご連絡させていただきました。

 

元々PS4PS5でプレイしておりましたが、PCに移行しました。その際使用PCにてEAアカウントを作成してしまい、2023年10月に統合がスタートされて以降、PCで利用していたEAアカウントに元々使っていたPSのアカウントをリンクしてしまい、PSアカウントが消えてしまいました。

アカウントレベルや実績等PCのものがPS5に反映されているという状態(上書きされたような形)です。

スキン等をPS5の方でいくつも購入しているのでデータの復元をしたいです。

よろしくお願いいたします。

Message 1 of 2 (102 Views)
0

Accepted Solution

Re: アカウントリンクについて

Community Manager

Hi @u-tq,

 

At the moment the following languages are supported on Answers HQ: 

I'm locking this topic for now but please, feel free to repost it in any of the languages listed above in the appropriate forum.

 

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: How to use EA Help

 

In case of a banned account, please reach out directly to our Terms of Service team.

 

Thanks!

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

View in thread

Message 2 of 2 (87 Views)
0

All Replies

Re: アカウントリンクについて

Community Manager

Hi @u-tq,

 

At the moment the following languages are supported on Answers HQ: 

I'm locking this topic for now but please, feel free to repost it in any of the languages listed above in the appropriate forum.

 

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: How to use EA Help

 

In case of a banned account, please reach out directly to our Terms of Service team.

 

Thanks!

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 2 (88 Views)
0

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

ea-help-promo-3

Forget your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help