Relinking Problem

by Ryanlacey10
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Original Post

Relinking Problem

★★★ Newbie

Hello, i recently unlinked my xbox account from my xbox EA ID to my PC EA ID because i thought this would work for apex cross progression but i figured thats not how cross progresion works so i linked it back to the original xbox EA ID but now my account is showing level 1 a brand new account, i see on other forum posts saying that relinking it back to the original EA ID will work but mine seems to be showing level 1

 

Help appreciated 

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Re: Relinking Problem

[ Edited ]
Community Manager

@Ryanlacey10 I am sorry to hear about your lost progress in the game.

 

If you unlink your Xbox profile from your account, that will reset your account progress. There is a warning you need to accept before completing these steps, and we have it explained here on our website.

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/#risks

There is a chance that the progress will be restored after linking it back to the original account, but sadly, it is not guaranteed.

EA_PulsarAHQ

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