Re: Please help me asap

by EA_Illium
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Original Post

Please help me asap

★★★ Newbie

I unlinked my xbox account from ea to put it to another one but now I have 2 emails with the same account so I think the system wont work.

Message 1 of 2 (73 Views)

Re: Please help me asap

Community Manager

Hi @sen-is-banana 

 

To confirm are you trying to get your Xbox account on the same EA account as another platform?

 

If so, there are a few things to keep in mind:

 

- If the Xbox account was previously linked to a different EA account, and you unlink it to link to a new EA account, then your progress and items won't go with you as they are stored at the EA account level. 

 

- If you do not care about the progress and items you had on the Xbox account then you can unlink it from its original EA account to link it to a new EA account to use with Cross Progress, but this will be without its progress. 

 

- EA accounts themselves cannot be merged to get progress and items together. 

 

For more information on Apex Legends Cross-Progression and account linking I would recommend checking out the following articles:

 

Thanks!

 


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