Lost all progession on every system during account link.

by AShadyMan39
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Original Post

Lost all progession on every system during account link.

★★★ Newbie

During the cross progression account link I lost my lvl 202 character and it reset everything on both systems. (xbox & ps5) 700 coins and everything Ive bought over the last 5 years. Ive tried to contact ea but their website is a run around and they've disabled the link for the live chat and email option

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Re: Lost all progession on every system during account link.

Community Manager

Hey @AShadyMan39 

 

To confirm should both the Xbox and PSN accounts be linked to the same EA account? Also, has either ever been linked to a separate EA account before? 

 

 


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