Cross progression not working

[TheRedLion93]

@KillTheology

What platform do you have that has all of your progress? And is that platform account under your main EA Account?

[KillTheology]

@TheRedLion93 

Xbox is the platform all the progress is on. It’s linked to my main EA account and was never unlinked at any point in time. I haven’t played since Newcastle came out. On my steam account that is now linked to that EA account I have my skins and stats, just level 1.

[TheRedLion93]

@KillTheology

And of course, you didn't receive the prompt in the main menu before logging into the lobby on Apex Legends?

If you did not, then cross progression hasn't got to you yet. But eventually, you will and once it does, keep us posted.

[KillTheology]

@TheRedLion93 

I did get the prompt for cross progression. I have my stats and skins from my Xbox account on my steam account, it’s just that my account level is now 1. Is that a bug? I’m almost okay with the grind lol.

[KillTheology]

@TheRedLion93 

I also noticed I don’t have the founders pack or starter pack on my steam account! i went and checked my order history on my Xbox account and they are both there.

[TheRedLion93]

@KillTheology

Probably a bug in this case. Just wait until further notice and hopefully the Dev Team can assess the situation.

[KillTheology]

@TheRedLion93

Do I wait for a reply here or open a case? I won’t play a game until then.

[TheRedLion93]

@KillTheology

No need to open a case for this matter.

Usually, you'll receive an update on the game and the Community Managers will eventually post what the patch notes are.

[slowREX]

So if you unlike and relink to your main EA account you lose everything?, I was under the impression you wouldn’t get paid for items ie. cosmetics but badges would cross over at least. 

[TheRedLion93]

@slowREX

If you unlink in general, you will lose progression off the saved data from your EA Account.

If you'd like more information as to what will be merged for cross progression, you can check this thread here: https://answers.ea.com/t5/News-Game-Updates/CROSS-PROGRESSION-IN-APEX-LEGENDS/m-p/13131198#M172