Cross progression not working

[Kuljs]

@TheRedLion93 is there anyway of getting to that account because when i try get into it through xbox it brings me back to my pc account because if unlinked my xbox account from my main and relinked it to the secondary (pc) account. can i get access to the old main account

[TheRedLion93]

@Kuljs

So is it not under the EA Account that has your Xbox account?

[Kuljs]

@TheRedLion93 no it is not

[TheRedLion93]

@Kuljs

You need to have both PC and Xbox linked under the same EA Account in this matter. If either/or platform you want to merge isn't under the same EA Profile and you unlink either on, cross progression won't work.

[Kuljs]

@TheRedLion93they could of mentioned that 2 years ago im pissed cause back then there was no consequence of having 2 accounts now that cross progression is here they expect us to have done everything right without telling us how or even if it i fixable

[TheRedLion93]

@Kuljs

I understand your frustration in this matter and not everyone knew what to do in this situation.

You may need to link back both accounts to their current EA Account in order for your progression to be fixed accordingly.

[Kuljs]

@TheRedLion93 i cant log in my main account due to me unlinking it from xbox is there a email and password i would of used to make the ea account or does it only let me log in if it has a xbox account linked to it

[TheRedLion93]

@Kuljs

You may need to contact EA Support for this matter: https://help.ea.com/en-us/help/faq/using-ea-help/

[Kuljs]

@TheRedLion93 btw ive put a case in and it said aprox time 16 mins it been 40 mins and nothing has happened

[TheRedLion93]

@Kuljs

The link I provided will show you ways to get in contact with EA Support either email or through chat.

If you made an email, it usually takes a week I believe for a response back.