Linked accounts to EA but no cross progresion

by cegh2003
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Linked accounts to EA but no cross progresion

[ Edited ]
★★★ Newbie

Hi recently I tried to play apex on my xbox series s and I linked my ps4 and xbox account to my ea account that way I can have the progress of my ps4 account but when I open the game on xbox all of the stuff I had in my account doesnt trasfer and I already checked and it says my accounts are linked but it seems the cross progression is not working.

 

Hope someone can help me with this 

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Re: Cross progression not working

[ Edited ]
★ Pro

@cegh2003

Make sure that you didn't unlink the PlayStation account from a different EA Account which would result in progression loss. If you didn't unlink the account from a different EA account and linked it to your main EA Account, then cross progression should work for you.

As for receiving cross progression, most users have not received the prompt for merging accounts. But we don't know the time lapse as to when you'll receive the notification for cross progression since they are happening in waves to have a smooth transition.

I'm also waiting as well since the season started. But eventually it will get to you.

If you'd like more information on cross progression, you can check this quick guide: https://answers.ea.com/t5/General-Discussion/A-Quick-Guide-to-Apex-Legends-Cross-Progression/m-p/131...

If you have any more questions, please don't hesitate to ask.

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Re: Cross progression not working

★★★ Newbie
@TheRedLion93 Ohhh I seee, yeah I didn't unlink the account so I hope I get the cross progression soon
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Re: Cross progression not working

★ Pro
@cegh2003

Then cross progression for you won't be a problem Standard smile
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Re: Cross progression not working

★★★ Newbie

Hi what do you mean by this? My playstion account needs to be linked to my ea account? I guess I’m not understanding. The same thing just happened to me as the original poster. 

Message 5 of 84 (4,537 Views)

Re: Cross progression not working

★ Pro
@ippacigirldilis

As I explained to @cegh2003

When you unlink a platform from an EA Account and try to link it to another EA Account, you lose progression.

As long as you don’t unlink any platform accounts from your main EA Profile, cross progression will do its thing once you get the notification. And it will work with whatever amount of platform accounts you have linked in that main EA Account.


Do you have a separate issue?
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Re: Cross progression not working

★★★ Newbie

I had my prompt appear then said itd take a few mins. Took me to lobby and nothing changed. Confirmed all my emails and links are correct. My guess is its 50 new bugs. feels bad for them its been a fire out of the gate and down the road 

Message 7 of 84 (4,459 Views)

Re: Cross progression not working

★★ Novice

me too

 

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Re: Cross progression not working

★ Pro

It seems like this is a new issue with cross progression that I am first hearing about.

 

Please post these issue in this thread so the Dev Team can see if this is a new thing going on for you guys: https://answers.ea.com/t5/Bug-Reports/Issues-after-Cross-Progression-is-activated-on-your-account/m-...

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Re: Cross progression not working

★★★ Newbie

The same thing happened to me as well. The moment I loaded up my game, I got the update. Updated it, then got the promt, I clicked it as it went through. But then said my account could be accessed, so I waited 5 minutes an tried again. It worked, and put me through but none of my stuff changed over nor did I get the option to choose my account like it shows from other Reddit users. I just need to know it’s something they did, and not me cuz all my accounts are linked


@TheRedLion93 wrote:

It seems like this is a new issue with cross progression that I am first hearing about.

 

Please post these issue in this thread so the Dev Team can see if this is a new thing going on for you guys: https://answers.ea.com/t5/Bug-Reports/Issues-after-Cross-Progression-is-activated-on-your-account/m-...


 

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