Re: Cross Progression Not working Pc to Ps5

by EA_Mako
Reply

Original Post

Accepted Solution

Cross Progression Not working Pc to Ps5

★★★ Newbie

Ive only played apex through origin before it was on steam but i bought the champion edition, now with the cross progression i should have these on my PlayStation account aswell. But its not showing up and i have both accounts linked through EA

Message 1 of 36 (6,212 Views)

Accepted Solution

Re: Cross Progression Not working Pc to Ps5

Community Manager

Hey there,

 

Cross Progression is rolling out in waves so not everyone may see it immediately.

 

You will see a splash screen similar to the one below confirming your account has been migrated once this takes place.

 

xprog.png

 

Don't be concerned if this doesn't appear for you immediately, but once that process completes do let us know if you're encountering anything unusual. Thanks!

Mako.png

View in thread

Message 2 of 36 (6,203 Views)

All Replies

Re: Cross Progression Not working Pc to Ps5

Community Manager

Hey there,

 

Cross Progression is rolling out in waves so not everyone may see it immediately.

 

You will see a splash screen similar to the one below confirming your account has been migrated once this takes place.

 

xprog.png

 

Don't be concerned if this doesn't appear for you immediately, but once that process completes do let us know if you're encountering anything unusual. Thanks!

Mako.png
Message 2 of 36 (6,204 Views)

Re: Cross Progression Not working Pc to Ps5

★ Novice

We all get it today ? Cross-progression ? From pc to ps5

Message 3 of 36 (6,181 Views)

Re: Cross Progression Not working Pc to Ps5

Community Manager
Hi @Remziii7,

No, this is rolling out over time, so not everyone will see it today. Keep an eye out in-game and you'll see the notification above once your account is migrated! Standard smile
Mako.png
Message 4 of 36 (6,149 Views)

Re: Cross Progression Not working Pc to Ps5

★★★★★ Newbie

So even if our account are linked on ea ,its normal that it dont link on apex yet?

 

Message 5 of 36 (6,142 Views)

Re: Cross Progression Not working Pc to Ps5

★ Novice

Can ea manual cross progression my account? I really need this

Message 6 of 36 (6,130 Views)

Re: Cross Progression Not working Pc to Ps5

Community Manager

@Topsidemender52 

This is correct. You should see the notification in-game once your specific account has been migrated to the new system, but if you haven't seen this yet that's perfectly normal as it is rolling out over time.

 

@Remziii7 

We cannot manually transition accounts, so you'll need to wait for this to automatically take place.

Mako.png
Message 7 of 36 (6,112 Views)

Re: Cross Progression Not working Pc to Ps5

★★★ Newbie
@EA_Mako How does the wave work, Geographically or level and rank based?
Message 8 of 36 (6,059 Views)

Re: Cross Progression Not working Pc to Ps5

Community Manager
Hi @Rizzzzler,

We don't have any other information to share on the rollout at this time, but keep an eye out in-game and you'll get the pop-up once your account is ready.
Mako.png
Message 9 of 36 (5,982 Views)

Re: Cross Progression Not working Pc to Ps5

★★★ Newbie

What if you link your account and now I can't access anything except for play and club and the first free legends?

Message 10 of 36 (5,835 Views)

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

ea-help-promo-3

Forget your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help