Re: Apex Cross-Progression Bugged?

by EA_Mako
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Apex Cross-Progression Bugged?

★★★ Newbie

ok so i played apex on xbox and had 5 heirlooms , i switched to pc 2 years ago and spent the money to obtain 2 more heirlooms (double ups ) of ravens bite bloodhound and wraiths one, when i transferred through cross progression i lost my pc heirlooms because they were ones i already owned on xbox , i spent lots of money on those so what happens ? should i get shards to choose 2 other heirlooms because technically its $1000 aud im out of pocket on. 

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Re: Apex Cross-Progression Bugged?

Community Manager

Hey @acass44,

 

While I can see where you're coming from, you still have access to the same heirlooms you had previously unlocked.

 

Cross Progression does not allow for refunds or exchanges of heirlooms even if you had multiple copies across your accounts, sorry.

 

This is outlined in our initial announcement below if you'd like to check through a bit more information on the topic.

 

Cross Progression in Apex Legends™ (ea.com) 

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Re: Apex Cross-Progression Bugged?

Community Manager

Hey @acass44,

 

While I can see where you're coming from, you still have access to the same heirlooms you had previously unlocked.

 

Cross Progression does not allow for refunds or exchanges of heirlooms even if you had multiple copies across your accounts, sorry.

 

This is outlined in our initial announcement below if you'd like to check through a bit more information on the topic.

 

Cross Progression in Apex Legends™ (ea.com) 

Mako.png
Message 2 of 2 (102 Views)

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