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103121976

Re: Salve ho appena comperato un Macbook air m2 ho scaricato origin lo ho installato

provato anche questo ma le cose non cambiano ora la schermata dopo l'accesso rimane bianca per un bel po' poi ricompare la schermata delle credenziali

4 Replies

EA_Rigel
Community Manager
2 years ago
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Ti ringrazio per aver provato!

Nel mentre, abbiamo fatto qualche investigazione, e a seguito di altre segnalazioni, passato i risultati al nostro Team, che si sta occupando di questo problema dello schermo bianco per possessori di Mac.

Al momento non abbiamo una tempistica su possibili risoluzioni, ma ci stanno lavorando, e se non ci fossero novità visibili direttamente su Origin, aggiorneremo il thread!

Nel mentre, ti ringraziamo per la pazienza!
103121976
2 years ago
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grazie, leggendo il sito si ea ho seguito le loro indicazioni per il rese di Origin e la successiva creazione del file di testo di Troubleshooting, ma niente anche questa procedura non ha risolto il problema. Comunque dicevano di inviare il file di testo per mail ma a quale mail.
EA_Rigel
Community Manager
2 years ago
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Scusa il ritardo nella risposta.

Avendo raccolto la tua segnalazione, e avendola inoltrata, ad oggi ci viene segnalato che il problema dovrebbe risultare risolto!
EA_Rigel
Community Manager
2 years ago
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Ciao di nuovo!

Se servisse ulteriore aiuto ci trovi naturalmente sempre qui, ma visto che al momento in questo thread non ci sono state repliche, procediamo a considerarlo concluso.

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provato anche questo ma le cose non cambiano ora la schermata dopo l'accesso rimane bianca per un bel po' poi ricompare la schermata delle credenziali

","body@stringLength":"163","rawBody":"

provato anche questo ma le cose non cambiano ora la schermata dopo l'accesso rimane bianca per un bel po' poi ricompare la schermata delle credenziali

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Salve ho appena comperato un Macbook air m2 ho scaricato origin lo ho installato","moderationData":{"__ref":"ModerationData:moderation_data:9861288"},"body":"

Ti ringrazio per aver provato!

\n\n

Nel mentre, abbiamo fatto qualche investigazione, e a seguito di altre segnalazioni, passato i risultati al nostro Team, che si sta occupando di questo problema dello schermo bianco per possessori di Mac.

\n\n

Al momento non abbiamo una tempistica su possibili risoluzioni, ma ci stanno lavorando, e se non ci fossero novità visibili direttamente su Origin, aggiorneremo il thread!

\n\n

Nel mentre, ti ringraziamo per la pazienza!

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grazie, leggendo il sito si ea ho seguito le loro indicazioni per il rese di Origin e la successiva creazione del file di testo di Troubleshooting, ma niente anche questa procedura non ha risolto il problema. Comunque dicevano di inviare il file di testo per mail ma a quale mail.

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Scusa il ritardo nella risposta.

\n\n

Avendo raccolto la tua segnalazione, e avendola inoltrata, ad oggi ci viene segnalato che il problema dovrebbe risultare risolto!

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Ciao di nuovo!

Se servisse ulteriore aiuto ci trovi naturalmente sempre qui, ma visto che al momento in questo thread non ci sono state repliche, procediamo a considerarlo concluso.

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