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Re: error 503s & general system error - cannot login!

by Edward31495
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error 503s & general system error - cannot login!

★★ Novice

command & conquer 4 tiberian twilight 

bought this through steam, installed etc but game wont load. Have tried multiple times but keep getting two errors;

error 503 trying to communicate with online servers

&

general system error

...

Seems like EA servers are not allowing the connection?

When /how will this be fixed?

Message 1 of 25 (8,309 Views)

Accepted Solution

Re: tiberian twilight wont launch - steam purchase - win10

Community Manager

@holoduli You'll need to reach out to an advisor at http://bit.ly/EA_Contact_Us so we can check the Steam code and replace it if needed. Unfortunately this isn't something I can do over the forums. 

-EA_Cade

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Message 19 of 25 (2,023 Views)

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Re: error 503s & general system error - cannot login!

★★★ Newbie

I have tried to log into the game as well with no success. I figured out that at the main log in if you keep typing in your username and password over and over it will eventually work. The thing is, is when I try putting in my CD key from steam i keep getting a general system error. Please help!

Message 2 of 25 (8,197 Views)

Re: error 503s & general system error - cannot login!

★★ Novice

Figured out the issue!

It seems that if this is bought through steam, the product key is not assigned/attatched to the relevant EA account, so this has to be done separately in order for the game to launch

This is how i did it

--

Go to
https://help.ea.com/en/contact-us/
Start typing tiberian in the search & the game image will display below
click the game image
click Technical support
click Game won't launch
click select contact option
sign in to your 'EA account' (if your not already signed in)
scroll down to chat section & start the chat
you will be connected to someone from EA/Origin tech support
tell them the issue and they will see that the product key is not assigned/attatched to your EA account hence why the game wont load
they will assign/attach it immediately & you will then we able to launch the game!

--

Cheers

Message 3 of 25 (8,185 Views)
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Re: error 503s & general system error - cannot login!

★★★★ Newbie

Thanks mate, think it's really helpful if live in the US.

But seems EA not friendly to overseas players. I sent my issue and been told someone will contact me soon. 

And soon means 1 day later still no one contact me.

Message 4 of 25 (8,126 Views)

Re: error 503s & general system error - cannot login!

★★★★ Newbie
Hello again. I got new way to solve this issue.
Download Origin, and register by Origin. Then we can play it on steam.
Message 5 of 25 (8,116 Views)

Re: error 503s & general system error - cannot login!

[ Edited ]
★★★★ Newbie

I bought the game with "Steam", I did everything. I logged on and put the correct registration code, but after I put the registration code. It said "General Error"... If you have a working solution please tell me.

Message 6 of 25 (8,106 Views)

Re: error 503s & general system error - cannot login!

★★★★★ Newbie

Thank you. Took 5 minutes but the 'chat' assistant worked the fix for me.

Message 7 of 25 (7,085 Views)

Re: error 503s & general system error - cannot login!

★★★★ Newbie

Thanks alot, this helped perfectly. The guy just gave me the game since he just wanted me to have it! This works perfectly!

Message 8 of 25 (6,939 Views)

Re: error 503s & general system error - cannot login!

★★★★ Novice

That just gives me a blank page I still can't play the game

Message 9 of 25 (6,421 Views)

Re: error 503s & general system error - cannot login!

★★★★ Novice

Tiberium twilight is not listed as a product?????

Message 10 of 25 (6,412 Views)

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