I got an ea cash card and having problem's

[allwaysntrouble]

I put the code in and think I did it right and I got nothing on my acc.   I went back and tryed to put in the code agine and it said that it already's been entered.  So I'd like to know why it's not in my wallet     I do love the game but this is not cool

[EA_Francois · Accepted solution]

Hello there,

You should get in touch with our Game Advisors. They'll be able to check the validity of your code and what happened to it.

https://help.ea.com/contactus/channel-offer?product=cc-tiberium-alliances

Select "Billing/Purchasing" and then, below help articles, you'll find an "e-mail me" option, where you can describe the issue in detail to one of our Game Advisors, who will mail you back to provide assistance.

Hope this helps!

[EA_Francois · Accepted solution]

Hello there,

You should get in touch with our Game Advisors. They'll be able to check the validity of your code and what happened to it.

https://help.ea.com/contactus/channel-offer?product=cc-tiberium-alliances

Select "Billing/Purchasing" and then, below help articles, you'll find an "e-mail me" option, where you can describe the issue in detail to one of our Game Advisors, who will mail you back to provide assistance.

Hope this helps!