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Re: Tiberian Sun & Firestorm

by Nyerguds
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Tiberian Sun & Firestorm

★★★ Newbie

Tiberian Sun & Firestorm are the ONLY 2 games out of the collection I can not play.

 

I open up the game it loads up>>the EA video plays>>the menu loads up with the music playing>>I click on something and the music stops and does not load anything.

 

Until I Alt Tab to another program then back to Tiberian Sun & Firestorm and it takes me to the next stage of the menu.

 

 

I have spent hours typing to support for no real fix.........

 

Support Staff say it is a "Discontinued Game"

 

I don't see how this is a discontinued game because it is still for sale as a collection through the Origin app.

EA still making money from this game and it should be working.

 

I am not happy with the responses I have had "Just reset your PC for it to work"

 

All games regardless of OS should run through the Origin app. I have never had these kinds of issues with Steam.

 

EA get a grip and fix your games.

 

Also we don't want trash phone versions of Command & Conquer. Bring us an up to date version of Zero Hour.

Message 1 of 3 (232 Views)

Accepted Solution

Re: Tiberian Sun & Firestorm

[ Edited ]
Hero

@Konflict-4985 wrote:

Support Staff say it is a "Discontinued Game"

 

I don't see how this is a discontinued game because it is still for sale as a collection through the Origin app.

EA still making money from this game and it should be working.


Not really, actually. The oldest three C&C games (C&C1, RA1 and TS) are included in the collection  for completeness' sake, but they have been freeware for over a decade now.

 

However, a lot of the games have been upgraded with community-created unofficial patches that fix a lot of their bugs and compatibility problems. You can find them here:

 

Command & Conquer 1:

Red Alert 1:

Tiberian Sun:

Red Alert 2:

  • I advise installing the CnCNet online play installer for RA2/YR. Even if you're not interested in online play, it comes with a bunch of automatic fixes. It should automatically take care of the "black screen" issue, and has a configuration tool that allows further tweaking of the game's settings.

Generals:

  • GenTool seems to be the main patch for Generals these days. The website is kind of vague on what it does besides restoring multiplayer and adding anti-cheat, but I heard it does a lot to make it work better on modern OSes too.
  • If you have issues with DirectX errors popping up, find and delete the file "dbghelp.dll" in the game's install folder.

Renegade:


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.

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Message 2 of 3 (201 Views)

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Re: Tiberian Sun & Firestorm

[ Edited ]
Hero

@Konflict-4985 wrote:

Support Staff say it is a "Discontinued Game"

 

I don't see how this is a discontinued game because it is still for sale as a collection through the Origin app.

EA still making money from this game and it should be working.


Not really, actually. The oldest three C&C games (C&C1, RA1 and TS) are included in the collection  for completeness' sake, but they have been freeware for over a decade now.

 

However, a lot of the games have been upgraded with community-created unofficial patches that fix a lot of their bugs and compatibility problems. You can find them here:

 

Command & Conquer 1:

Red Alert 1:

Tiberian Sun:

Red Alert 2:

  • I advise installing the CnCNet online play installer for RA2/YR. Even if you're not interested in online play, it comes with a bunch of automatic fixes. It should automatically take care of the "black screen" issue, and has a configuration tool that allows further tweaking of the game's settings.

Generals:

  • GenTool seems to be the main patch for Generals these days. The website is kind of vague on what it does besides restoring multiplayer and adding anti-cheat, but I heard it does a lot to make it work better on modern OSes too.
  • If you have issues with DirectX errors popping up, find and delete the file "dbghelp.dll" in the game's install folder.

Renegade:


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 2 of 3 (202 Views)

Re: Tiberian Sun & Firestorm

★ Apprentice

So was there a fix to this issue? I have the exact same issue. I get to the menu, then when I pick a submenu.... Music stops and it says on the main menu without anything starting or changing....

I am going to test a few things now. I am running Windows 10, Ver 21H1, 19043.1165. Game vers. 2.03 mmx  st-10.


 

Message 3 of 3 (52 Views)
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