Red Alert 3 DirectX

[adamconwell86]

I downloaded Red Alert 3 from Origin.

But, after launching I keep getting the message -

Please make sure you have DirectX 9.0 or higher installed. Also verify

that your video card meets the minimum requirements, and that you

do not have hardware acceleration disabled in the Display control

panel.

I have Windows 10 installed and have been through numerous troubleshooting with the EA staff - who are about as useful as tits on a bull.

Any ideas?

[Nyerguds · Accepted solution]

@adamconwell86

Peculiar. I didn't know RA3 had that too.

The problem is actually that the "or higher" part of the error message is wrong. Microsoft didn't include all of the older DirectX components in the newer DirectX. Meaning, the solution is to install DirectX 9.0c to make sure you got all the stuff the game needs.

• Download the DirectX Redistributables package from June 2010. Be sure to uncheck any other junk they want to add to it. It should be a file called "directx_Jun2010_redist.exe".
• Run the downloaded file. It'll ask for a folder to unpack in. Make a new folder somewhere on your disk and unpack it there. It doesn't matter where you unpack it; it can be deleted afterwards anyway.
• Go to the folder where you told it to extract.
• Find "DXSETUP.exe", and run that to install the missing components.
• After the installation finished, delete the folder you unpacked everything in.

Of course, this seems to be a pretty catch-all error message, so if that doesn't help, it could still be one of the other possibilities mentioned in the error.

[Nyerguds · Accepted solution]

@adamconwell86

Peculiar. I didn't know RA3 had that too.

The problem is actually that the "or higher" part of the error message is wrong. Microsoft didn't include all of the older DirectX components in the newer DirectX. Meaning, the solution is to install DirectX 9.0c to make sure you got all the stuff the game needs.

• Download the DirectX Redistributables package from June 2010. Be sure to uncheck any other junk they want to add to it. It should be a file called "directx_Jun2010_redist.exe".
• Run the downloaded file. It'll ask for a folder to unpack in. Make a new folder somewhere on your disk and unpack it there. It doesn't matter where you unpack it; it can be deleted afterwards anyway.
• Go to the folder where you told it to extract.
• Find "DXSETUP.exe", and run that to install the missing components.
• After the installation finished, delete the folder you unpacked everything in.

Of course, this seems to be a pretty catch-all error message, so if that doesn't help, it could still be one of the other possibilities mentioned in the error.

[bahaa878787]

hi I have the same issue its still not working. I did all what you said. 

[firecode6]

I am having this issue. Contacted EA and nothing. They told me to try this but its still not working.Compatibility mode doesn't work either. Any ideas?

[srimantasekhar]

hi I have the same issue its still not working.

[srimantasekhar]

same problem

[2zqgft6oczzr]

same problem!! doesnt work

[EdTheNecro]

Same problem solution doesnt work!

[officercaodahua]

Personally, the game does not support the latest windows10, not the system problem

[Anuubish]

Did not work, i am unable to play C&C 3 on Windowsm10 via Origin