2013-09-19 11:16 PM
Same problem! Yesterday it was going nice! Now I cant log in online...... I have send a email to their support but it says! Give us 14 days to solve this!!!!!!!!! OMG
2013-09-20 12:17 AM
Got a reply.... take a look, after I explained everything this is what I get
Unfortunately I do not have enough information to properly diagnose your system's issue. If you would like to go the help.ea.com and setup a click to call back, one of our phone advisors would love to contact you as soon as possible with information on how to handle your problem.
2013-09-20 12:19 AM
just see how long can EA fix it =_=
2013-09-20 12:21 AM
help.ea.com had nothing about this =_=
2013-09-20 01:37 AM
I have the same problem
2013-09-20 10:17 AM
In game C&C Red Alert 3 i cant login in ... I see "The account was not found". I buy game on steam
2013-09-20 12:08 PM
So after a month of back and forth with EA support still no solution. They got me to run some diagnostics programs.
"You are actually experiencing quite a bit of connection loss and slowness, later in your connection path to us. Because this is before you even get to our server, there really isn't a whole lot that I can help you trouble shoot with." -EA Customer Experience
It seems they cant find a way to solve this problem. They recommended I get in touch with my ISP but that cant be the problem as my housemate can play just fine. My ticket is now closed.
Im getting a new laptop in about a month, if the problem goes away I'll update this.
2013-09-20 03:22 PM
They still didn't fixed the problem? I still can't login with the same error...
2013-09-20 05:44 PM
My Russiam Bear find a solution.
Enter Ea ID with nombers like this:
890012
2013-09-20 07:17 PM
Same here. Specified account or subaccount..........
Nice to know im not the only one but bad I can't play.
WAITING......