June 2016
Hi
I just bought command and conquer the ultimate edition few days ago, and when I wanted to install generals zero hour, they put only the german language but I want it in english language.
June 2016 - last edited June 2016
@issaezz Is your Origin client in German? If it is, could you please change your client language to English (Application Settings - General) and the install the game again (you most likely need to uninstall first).
Let us know how you get on!
June 2016
no my client is in english, but i live now in switzerland.
June 2016
@EA_Kristi wrote:
@issaezz Is your Origin client in German? If it is, could you please change your client language to English (Application Settings - General) and the install the game again (you most likely need to uninstall first).
Let us know how you get on!
no my client is in english, but i live now in switzerland.
June 2016
@issaezz The issue is probably caused by that, yes. Additionally, German laws prohibit the sale of the non-censored game in Germany, which means German people always get the German version, no matter their preference. However, since you don't live in Germany, you can probably get it exchanged without any problems.
I suggest you contact EA tech support through help.ea.com and get a chat session with a live representative. They can actually change these things in your account directly. On the help site, type "command" in the search box, select The Ultimate Collection, then when you get to the page with a bunch of suggestions from their FAQ, scroll to the bottom of the page and you will see "Looking for something else? [Contact Us]". Click that, give a little info, and you'll end up with the chat.
June 2022
Germany and Switzerland are different countries. Please provide the English version for people living in Switzerland.
March 2023
I have a similar problem, I have the >German version, and even if I am willing to buy an new version, this can't be done, the library does noet let me. EA, get this fixed. And yes, I tried your chat, but no, it did not help me