Direct X 8.1 error affecting Command & Conquer Generals and Command &amp

[Leftenant-Frost]

so youre still waiting too huh?

[Nyerguds]

 @Leftenant-Frost

Uh. Did you try the solution posted by plokite?

[SirMarbles]

tried all the trouble shooting options all the other c&c games work just not generals & zero hour.
is there any other way around the problem

[GreenNimbus207]

Same thing for me this is just ridiculous. Shouldn't have to jump through hoops to play something we payed for.

[Necromanicide]

After trying on and off for months/years, I have FINALLY got Generals and Zero Hour to work on Win7/10 from the Origin "Command and Conquer Ultimate Collection".

I found this thread while trying to Google an answer as to how to get it to work, and was somewhat shocked to find it is a years old issue, and still getting posts just a week ago :O

Anyway, here's how I got it to work... which may work for some others who still find this thread while searching for an answer:

1. Go to C: (or whatever drive your user home folder is on) --> Users --> <your user name> --> My Documents --> Command and Conquer Generals Data

2. In that folder, there should be an options.ini file; open it with notepad etc.

3. Find the line "Resolution = 800 600" (the default resolution) and change 800 600 to match your screen's resolution. Save.

4. Do the same with the options.ini file in the Command and Conquer Generals Zero Hour Data folder.

5. Generals and Zero Hour will now both run! (Well, they do for me now, after changing those settings).

[Gitsumboy]

It would make sense that changing the resolution in the .ini file would fix a directx problem...... mine was sitting at 1920 1080

THANK YOU FOR THE FIX NECROMANCIDE

[HollowAntrax]

This was my chat with EA support. Just let it sit here.

Thank you for contacting EA HELP, my name is Abhimanyu, may I start with your first name please?

you-------

AbhimanyuHello --------,
How are you today?

younot well

yousame problems since 5+ years ago concerning the same game and no fixes yet

youtried to solve the problems via forums and youtube clips, did not help

youand i do have all the new directx, even the directx 12

AbhimanyuI can realize how much annoying it would be when you are not able to play the game, I am here to help you and I will surely look into the details to sort this for you.

AbhimanyuMay I ask you a few questions so that I would be able to resolve the game not launching issue?

yousure

AbhimanyuMay I know the error you receive?

youits error after the install finished, saying failed to install directx please check directx log files for more info

AbhimanyuPlease tell me the game you are facing the issue with.

youCnC Generals/zero hour

AbhimanyuThank you for the information.

AbhimanyuI was looking for a fix over and got one.

AbhimanyuI am going to share the fix of the issue and I would suggest you to please perform the steps.

yousure

AbhimanyuYou have to go to where your orgin games are. Default: C:\Program Files (x86)\Origin Games

Then you have to delete the Dead Space folder.

Then relog origin or log in.

Redownload dead space 3 and install.

youare you kidding me

youthat is not even the game i am loking for

youwhat kind of copy-paste support is this

AbhimanyuI am sorry it was the fix for the Direct X error.

AbhimanyuPlease visit: (LINK TO DEAD SPACE FORUM POST)

youits a cool thing bro, when i DON`T HAVE DEAD SPACE

AbhimanyuMatija CnC is an Old game so I need to look again.

youyou * should

AbhimanyuPlease allow me a couple of minutes so that I can check again.

you this is adisgrace for a company

AbhimanyuI am sorry for the inconvenience.

[Johnkel2000]

i signed in to this damn website for the sole purpose of saying Thank you! You're awesome

[navyblue_sky]

The resolution change on the Options.ini file worked for me, 

my default was 1900 1080 (because at installation, I chose the 1080 of resolution option), changing it for 800 600 made the difference.

I had a hunch when installing that this option would give troubles.

Thanks for the tip!

[XrexdogZx]

@Necromanicide Thanks that worked