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Re: Paradise Remastered crashes on Settings

by AlRayes_BRN
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Original Post

Paradise Remastered crashes on Settings

★★★★ Novice

So the game was unlocked just now. After making the profile and got the first vehicle, if I try to open the game's settings (pushing Start on the Xbox 360 Controller and pushing RB) the game locks up and crashes.

 

Windows 10 (April 2018 Update) 64-bit.

Intel Core i3-6006U (2.0GHz).

AMD Radeon R5 M430 (2GB).

8GB DDR4 RAM (Dual-Channel).

500GB HDD.

 

Message 1 of 6 (319 Views)

Re: Paradise Remastered crashes on Settings

[ Edited ]
Community Manager

@FirehawkV21

 

First, just right click the game in Origin and then Repair.

 

If the problem continues, right click and run the two vcredist and the DXSETUP files (from your game install location) as an Administrator and then either install or repair.

 

If there is still an issue, post your Dxdiag report here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

Let us know your results here, thanks.

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Message 2 of 6 (278 Views)
Highlighted

Re: Paradise Remastered crashes on Settings

★★★★ Novice

Didnt work for me, it says I already have an updated version of the vc

Message 3 of 6 (267 Views)

Re: Paradise Remastered crashes on Settings

★★★★ Guide

If you on PC version, I fixed the problem by going offline mode, I might can't play online modes, but 1/2 game is better then nothing at all Standard smile you can turn back Origin Online in game if you want to chat or for it to keep track of the time, just don't go to Online modes

Message 4 of 6 (257 Views)

Re: Paradise Remastered crashes on Settings

★★★★ Novice
Didn't work for me either. I had to replace the d3dcompiler_47.dll with the one on the Windows 10 SDK in order to be able to access the settings (along with the events not crashing after completion).
Message 5 of 6 (250 Views)

Re: Paradise Remastered crashes on Settings

★★★★ Novice
I added you on origin, to get the file if possible, i have the same problem
Message 6 of 6 (200 Views)

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