Multiplayer Frame Rate/Loss of Connection [ Edited ]

[Drag0nSlayer590]

Every time I load up to play online on this game, I have frame rate drop down to 10fps and then 2 minutes later get kicked and a message pops up saying “the online match you are in no longer exists” I really want to play multiplayer with my friends, but your game is not working properly

Anyone else having this problem? Let me know if I’m not the only one in the comments to see if we can get them to fix the game!

[EA_Barry · Accepted solution]

@Drag0nSlayer590

Please check the following troubleshooting link, specifically the connectivity section:

https://help.ea.com/en-us/help/burnout/burnout-paradise-remastered/troubleshoot-burnout-paradise-rem...

Thanks.

[EA_Barry]

@Drag0nSlayer590

Can you let us know which game you are referring to please?

Thanks.

[Drag0nSlayer590]

The game I am referring to is Burnout Paradise Remastered. The framerate issue doesn't happen all the time, but the "The game you are in no longer exists" pops up. Also, when I'm looking around the map as seen in the clip, the other players in the session have no icons popping up. Is this a problem that you guys are aware of? 

Link to the clip (Sorry for the bad quality): https://www.youtube.com/watch?v=mj-Rgd7nP8E

[EA_Barry · Accepted solution]

@Drag0nSlayer590

Please check the following troubleshooting link, specifically the connectivity section:

https://help.ea.com/en-us/help/burnout/burnout-paradise-remastered/troubleshoot-burnout-paradise-rem...

Thanks.