Help us improve Answers HQ! Take Survey No, Thanks

Re: Game won't start

by jrrdw
Reply

Original Post

Accepted Solution

Game won't start

★★★★ Novice

Help! When I try to run the game, I get a message: Error trying to create Directory for Shader Cache

Message 1 of 3 (288 Views)

Accepted Solution

Re: Game won't start

★★★★ Novice

I ran Origin Client as administrator, then it worked well. The game started smoothly but then crashed when connecting to EA servers.Hence I bypassed this program issue by switching to offline mode. I can’t enjoy the benefits of playing the game online, but at least I have it running in story mode.

View in thread

Message 3 of 3 (253 Views)

All Replies
Highlighted

Re: Game won't start

★★ Guide

Try this, open Origin Client, go to your game library then right click on the game tile and select repair game then follow any prompts. This works most of the time, let us know what happens, game fixed or not.

Message 2 of 3 (264 Views)

Re: Game won't start

★★★★ Novice

I ran Origin Client as administrator, then it worked well. The game started smoothly but then crashed when connecting to EA servers.Hence I bypassed this program issue by switching to offline mode. I can’t enjoy the benefits of playing the game online, but at least I have it running in story mode.

Message 3 of 3 (254 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help