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Re: Can't log in to Burnout Paradise

by 8DAudio
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Original Post

Re: Can't log in to Burnout Paradise

★★★★ Novice

OK I was able to log in after using my EA ID but now all my cars and progress are gone.  I did recently install a new hard drive and reinstalled the game.  Now how do I get all my progress and cars?

Message 41 of 48 (759 Views)

Re: Can't log in to Burnout Paradise

★★★★ Novice

If you reinstalled the game, you might have installed it to a different location than before. You should find the game saves still, unless you got rid of the old hard drive you had them on or deleted them with the uninstall. Do you have the game running under Origin or Steam? 

Message 42 of 48 (751 Views)

Re: Can't log in to Burnout Paradise

★★ Guide

When you reinstalled the game on the new hard drive, you started over again from the beginning. If you purchased the DLC time savers pack you should get it the next time you start the game as long as you have Origin Client installed.

Message 43 of 48 (743 Views)
Highlighted

Re: Can't log in to Burnout Paradise

★★★★ Novice
I am having this issue also. What should we replace _ with? I think I cant log in because of having _ in my name.
Message 44 of 48 (340 Views)

Re: Can't log in to Burnout Paradise

Community Manager

@8DAudio 

I don't believe the underscore in your name is causing a login issue. Are you able to reset your password at Origin.com or EA.com and try signing in again?

/Blueberry

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Message 45 of 48 (333 Views)

Re: Can't log in to Burnout Paradise

★★★★ Novice

I recently changed my password, maybe a month ago, changing it again might fix it? I can sign in to origin and ea's website fine, but when I try to in burnout I get an "Invalid username" error or something along those lines. 

Message 46 of 48 (328 Views)

Re: Can't log in to Burnout Paradise

★★★★ Novice
My idea seemed to prove correct. After changing my name to one without underscores I could sign in fine. If anyone his having this issue try changing your name and removing underscores.
Message 47 of 48 (304 Views)

Re: Can't log in to Burnout Paradise

Community Manager

@8DAudio 

Glad to hear you were able to get in and appreciate you coming back with the results so it can help others. Good luck on the road!

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 48 of 48 (299 Views)

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