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Re: Can't log in to Burnout Paradise

by AustinPowers118
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Original Post

Re: Can't log in to Burnout Paradise

★★★★ Novice

Same here. I can log in fine on the EA Page, but in-game it just tells me "you have entered an invalid account name".

 

Even tried changing my password, but that made no difference at all.

 

Message 21 of 48 (1,888 Views)

Re: Can't log in to Burnout Paradise

★★ Guide

Try your Origin name and password.

Message 22 of 48 (1,881 Views)
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Re: Can't log in to Burnout Paradise

[ Edited ]
★★★★ Novice

I know this is late but if you guys are still having this problem. You need to use your EA ID (gamer tag) it should log you on.

Message 23 of 48 (1,229 Views)

Re: Can't log in to Burnout Paradise

★★ Guide

That only works when you use the same log on / in ID for both accounts.

Message 24 of 48 (1,214 Views)

Re: Can't log in to Burnout Paradise

★★★★ Novice

I'm having the same problem. I contacted the support and they escalated my problem to a specialist. If I get a solution from them, I will post it here.

Message 25 of 48 (1,116 Views)

Re: Can't log in to Burnout Paradise

★★ Guide

Are you getting a error message? Have you tried everything on this troubleshooting page https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Message 26 of 48 (1,089 Views)

Re: Can't log in to Burnout Paradise

★★★★ Novice

It tells me either that my user name is invalid or that my user-pass-combo doesn't exist. I tried all the things the guy from EA support asked me to. Now it's escalated to a specialist. I will try those tips you sent me, though I'm afraid it's not going to help. Won't cost much to try though, so I will. Thanks! Standard smile

Message 27 of 48 (1,080 Views)

Re: Can't log in to Burnout Paradise

★★ Guide

"Now it's escalated to a specialist. "

 

From the error messages you're receiving it is a account issue not a connection issue.

Message 28 of 48 (1,055 Views)

Re: Can't log in to Burnout Paradise

★★★★ Novice

Yes, that's what I thought too. That's why I'm afraid your tips won't work. Appreciate them anyway. I will tell you what I get from EA once they contact me again.

Message 29 of 48 (1,049 Views)

Re: Can't log in to Burnout Paradise

★★★★ Novice

Just bought the game today, getting both the "Maximum Personas" and "your username doesn't exist" error.

Message 30 of 48 (1,040 Views)

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