June 2017
Same here. I can log in fine on the EA Page, but in-game it just tells me "you have entered an invalid account name".
Even tried changing my password, but that made no difference at all.
June 2017
Try your Origin name and password.
December 2017 - last edited December 2017
I know this is late but if you guys are still having this problem. You need to use your EA ID (gamer tag) it should log you on.
December 2017
That only works when you use the same log on / in ID for both accounts.
December 2017
I'm having the same problem. I contacted the support and they escalated my problem to a specialist. If I get a solution from them, I will post it here.
December 2017
Are you getting a error message? Have you tried everything on this troubleshooting page https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
December 2017
It tells me either that my user name is invalid or that my user-pass-combo doesn't exist. I tried all the things the guy from EA support asked me to. Now it's escalated to a specialist. I will try those tips you sent me, though I'm afraid it's not going to help. Won't cost much to try though, so I will. Thanks!
December 2017
"Now it's escalated to a specialist. "
From the error messages you're receiving it is a account issue not a connection issue.
December 2017
Yes, that's what I thought too. That's why I'm afraid your tips won't work. Appreciate them anyway. I will tell you what I get from EA once they contact me again.
December 2017
Just bought the game today, getting both the "Maximum Personas" and "your username doesn't exist" error.