Re: Burnout Paradise Remastered Crash in Online Mode

by IRI_john
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Original Post

Re: Burnout Paradise Remastered Crash in Online Mode

★★★★ Novice

Sure. 

But, is it worth it having a headache because of this crash? Is there people playing online? If not, It doesn't really botther me playing offline. 

I just wanted to play online to unlock the achievements. 

 

Thank you.

Message 11 of 23 (3,363 Views)

Re: Burnout Paradise Remastered Crash in Online Mode

Community Manager

Thank you, @IRI_john 

 

It looks like the Burnout Paradise team was aware of this and has some workarounds below that can help. There are indeed some players still playing online, too.

 

  1. Disable the camera on your PC
  2. Make sure \burnoutpr.exe is added as an exception to your Windows Firewall

We've identified a potential fix for this if you are willing to do the following below:

 

  1. Reinstall Visual Studio Redist 2015

  2. Apply Windows patch KB2670838

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Message 12 of 23 (3,359 Views)

Re: Burnout Paradise Remastered Crash in Online Mode

★★★★ Novice

I don't have any camera on my PC.

burnoutpr.exe is already on exception list in my Windows Firewall

I use Windows 10 and patch KB2670838 is for Windows 7, so it's kinda nonsense.

I already reintalled Visual Studio Redist 2015.

As I said before, I already tried everything that's been said in the threads. 

 

I have to clean install my windows next month, so maybe this should fix something (I hope). 

 

Thank you anyway.

Message 13 of 23 (3,356 Views)

Re: Burnout Paradise Remastered Crash in Online Mode

★★ Novice

@IRI_john could you tell me if you are using any non-english characters (for e.g. ł, ą, ć) in your Windows profile name?

Message 14 of 23 (3,321 Views)
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Re: Burnout Paradise Remastered Crash in Online Mode

★★★★ Novice

I was using an "Ã" but I already changed to a normal "A". Still crashing when I try to play online. Unless I have to reinstall the game again or change something in regedit (?) (just wondering, cuz the first version of the game run just fine, even in online mode).  

Message 15 of 23 (3,316 Views)

Re: Burnout Paradise Remastered Crash in Online Mode

Community Manager

@IRI_john 

 

Were you eventually able to find a solution that you can share with us so others might find it useful when searching?

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Message 16 of 23 (3,212 Views)

Re: Burnout Paradise Remastered Crash in Online Mode

★★★★ Novice

Well, I can now play online after reinstaling my Windows 10 and Burnout Paradise Rematered. I don't really know how to fix the problem. Sorry :/ 

Message 17 of 23 (24,373 Views)

Re: Burnout Paradise Remastered Crash in Online Mode

★★★ Newbie

Thank you. This helped me out

Message 18 of 23 (2,209 Views)

Re: Burnout Paradise Remastered Crash in Online Mode

★★★ Newbie

this didn't help

Message 19 of 23 (1,903 Views)

Re: Burnout Paradise Remastered Crash in Online Mode

★ Novice

I've got a solution that worked for me with a crash while connecting to Paradise city servers.

 

 

Occurs when user has a friend on the Origin Friends List that has 25+ characters in their name. The game does a scan of the Friends List to see whether or not they are playing the game and, upon coming across this name, will crash.
Remove the friend or stay offline using origin offline mode.

Message 20 of 23 (1,591 Views)