Help us improve Answers HQ! Take Survey No, Thanks

Burnout Paradise Remastered connection crash

by md951203
Reply

Original Post

Highlighted

Burnout Paradise Remastered connection crash

★★★★ Novice

Hi All
I just bought Burnout Paradise Remastared on my laptop and it starts normally but at connecting to paradise server it freezes and crashing. I tried repair and reinstall.
Thanks for the help.

Message 1 of 5 (160 Views)

Re: Burnout Paradise Remastered connection crash

Community Manager

Hey, @md951203 

 

I know this is a tad late and hopefully you have been able to launch the game without any issues by now, but if you still need help please let us know what steps you've tried so far to fix this and attach a DxDiag so we can look at your system specs.

For laptops, one of the most common issues is the laptop is launching the game from the integrated graphics card instead of the AMD/Nvidia GPU that is better suited for gaming. There's a variety of things that could cause this and variety of solutions so knowing what specifications we're dealing with first can help narrow it down.

 

How to Attach a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 5 (119 Views)

Re: Burnout Paradise Remastered connection crash

★★★★ Novice

Thanks for the reply.
I checked it and really, the game started from the integrated card, so i added it manually to the gtx1050. Sadly it still crashes, so I ran a DxDiag. The txt is in attachment.
Thanks for the help.

Message 3 of 5 (94 Views)

Re: Burnout Paradise Remastered connection crash

★★★★ Novice

I tried again the game.. why not? And it worked :D. I hope it keeps running.

Message 4 of 5 (88 Views)

Re: Burnout Paradise Remastered connection crash

Community Manager

@md951203 

 

Do you remember doing anything new to your PC in between when it didn't work and now? Any new updates installed to your PC?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 5 of 5 (41 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help