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Burnout Paradise Remastered PC Crashing on initial loading screen

by Froggy19
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Re: Burnout Paradise Remastered PC Crashing on initial loading screen

Community Manager

@mathematics654

 

A clean boot is not a risk to any other games and you can revert to normal booting easily.

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Message 31 of 295 (1,487 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★★★ Guide

Thanks, but I don't really know how to do it, and my native language isn't English, I not a tech guy and don't want to mess my PC, but I keep track on this post to see if this fix the game, I don't want to be the tester since I might be gamer, but I extremely far from hardware/software expert

Message 32 of 295 (1,638 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★★★ Novice

I tried everything and the game still crashes. I will ask for a refund and never pre-order a game from EA again.

Message 33 of 295 (1,628 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★★★ Novice

@EA_Barry  
Here is my DxDiag file. 
I have tried what you have suggested throughout the post to no avail. This is running the game via the Origin Access trial, so i cannot even run it offline. 

Message 34 of 295 (1,623 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

Community Manager

@techuman

 

Can you also let us know if downloading and installing both the x86 and x64 components of the following package helps with this please?

 

https://www.microsoft.com/en-gb/download/details.aspx?id=48145

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Re: Burnout Paradise Remastered PC Crashing on initial loading screen

Message 36 of 295 (1,596 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

Community Manager

@Peksean5

 

That is a solid troubleshooting step, thanks for posting.

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Message 37 of 295 (1,590 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★★★ Novice

@Peksean5 wrote:

https://www.reddit.com/r/Burnout/comments/9933p5/paradise_remastered_pc_doesnt_launch_properly_for/e...

 

this worked for me


That was the first thing that I tried but it did'nt resolve the issue.

Message 38 of 295 (1,566 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★★★ Novice

I already have 2017 installed. (the installer also informs that everything is up to date and prevents the installation of an older version). 

Message 39 of 295 (1,538 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

Community Manager

@techuman

 

The error in your Dxdiag with VCRUNTIME140.dll relates to the vcredist/VC++ files, can you try to install/repair the two vcredist files from your game install location and let us know if that helps, thanks.

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Message 40 of 295 (1,532 Views)

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