Re: Burnout Paradise Remastered PC Crashing on initial loading screen

by jtn191TTV
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Original Post

[BPR PC] Crashing when going online

★★★ Novice

The game crashes with anything online related. If I invite my friend or try to accept his invite my game crashes instantly.

Message 131 of 446 (1,684 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★ Novice

was excited about remaster, now it won't work unless in offline mode Frown Not impressed, EA

Message 132 of 446 (1,973 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★ Novice
weird...so I tried like 3-4 times. failed every time. then I tried in offline mode. it worked. I just went online again and was going to submit a DxDiag and now it seems to be working...
Message 133 of 446 (1,967 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

Community Manager (retired)

Hey all,

 

We know that some of you may have already tried certain steps but we want to make sure that everyone has followed them in a certain way to narrow down what's causing the issue.

 

Looking at the MSInfo that people have been providing there's a few errors that stick out so please try the below:

 

Close Origin completely from your desktop tray by right clicking the icon and choosing "quit Origin"

 

origin.PNG

 

Next find the Origin program on your desktop and right click and select the run as administrator option.

 

If you're still having issues launching the game after this go to add/remove programs. If you're on Windows 10 you can simply search for this in the Windows search bar. Remove the Visual C++ that you see.

 

another.PNG

 

You may have more than just one as I removed all mine for testing.

 

Once this has been done reboot your computer. After it's started back up locate your Burnout folder which should be in:

 

Program Files (x86) --> Origin Games --> Burnout PR --> __installer --> vc --> vc2015 --> redist

 

Once you're there run the vc_redist.x86 file and see if you can then run the game.

 

Even if you've checked they're already installed they may not be working correctly so removing, rebooting, and then reinstalling may help. Remember to run as administrator after you've reinstalled these files.

 

Let us know how you get on.

 

- Andy -

Message 134 of 446 (1,917 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★ Apprentice

I get it, Andy. you are just trying  to make sure. 
So I followed your instructions to the letter, even uninstalled all older VC++ packages. 

...we still crashing on load screen. 

Message 135 of 446 (1,897 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★★★ Novice
I tried everything like you said.
But the game still crashed on first load screen.
Do you have the plan that release the patch?
I think this is not our fault.
This game has the problem.
We don't want to waste our money.
The original Burnout Paradise was a great video game.
So I really want to play this game.
Please help.
Message 136 of 446 (1,881 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★★★★ Novice
I at myself found the folder with BurnoutPR crash in a format .dmp along the way C:\Users\user\AppData\Local\CrashDumps
Message 137 of 446 (1,876 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★★★★ Novice

Here is an example of my files, check how they can be opened

Message 138 of 446 (2,126 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★ Apprentice

@EA_Andy Tried it. Still crashes unless I go offline.

Message 139 of 446 (2,053 Views)

Re: Burnout Paradise Remastered PC Crashing on initial loading screen

★★ Apprentice

Still no results

Message 140 of 446 (2,027 Views)