why dose my game keep saying unknow error when trying to sighn up

[jordang0210]

pls help me

[EA_Darko]

Hey @jordang0210 can you provide a little more info as to the issue that you are seeing?

The more info we have the better we can help. 

Darko

[jordang0210]

well ive been trying to make a spore acc and this is the second acc i tried and it just refuses to work i changed my password and my username i wanetd but it keeps just saying a unknown error has accrued please try again later and its been doing that for about 21 min now

[EA_Darko]

Hey @jordang0210 can you grab a screenshot of the error that you are seeing?

Darko

[jordang0210]

their

[jordang0210]

@EA_Darko all i did was remove my email when i took the screen shot btw i had it all correct with the email and pass

[EA_Darko]

Hey @jordang0210 have you tried resetting your EA account password to see if that fixes the issue?

It could be that the EA case info is incorrect.

Darko