Help us improve Answers HQ! Take Survey No, Thanks

Re: unable to log into Spore?? Always says invalid login.

by Ezekielchar
Reply

Original Post

Accepted Solution

unable to log into Spore?? Always says invalid login.

★★★ Newbie

downloaded Spore and it constant;y says invalid login??

Message 1 of 7 (1,327 Views)

Accepted Solution

Re: unable to log into Spore?? Always says invalid login.

★★★ Newbie

Ah! I went to the post you linked to, and found that you can save if you are offline! The screens don't match what is shown in the thread, but if you click the "forward" arrow on the bottom right corner of the registration screen, you get taken to an error page that allows you to work offline. Thank you!! I have happy boys now that they can both play on the same computer!

View in thread

Message 4 of 7 (1,377 Views)

All Replies

Re: unable to log into Spore?? Always says invalid login.

★★★ Newbie

We have the same problem - loaded it onto our family imac, and we purchased both Spore and Galactic Adventures. Galactic Adventures works, but only for one kid, and the Base Spore doesn't open at all. I looked online, and it appears that there is a bug in the software (a serious one since 2008??) that doesn't allow you to save more than one progress, and/or create multiple users on the same computer or account. 

 

EA, how are we supposed to have two kids on one computer play this game? For obvious reasons they are not interested in sharing one game progress, and it has created a big problem in our household. I'm pretty darned sure that the invalid login is related to this issue.. Help?

Message 2 of 7 (1,307 Views)

Re: unable to log into Spore?? Always says invalid login.

[ Edited ]

Hi @Vancouvermom, @shyfox0610,

 

Often the problem lies on the main window, which pop up up after the start.

The important thing is the game has used the correct ports and shouldn't not be blocked by other programs -> example Gatekeeper (Mac) or Norton.

Look here

http://answers.ea.com/t5/Spore/Spore-Account-Creation-or-Login-Issues-FAQ/td-p/1428048/page/4

https://help.ea.com/sg/article/account-creation-or-login-issues/

 

I've added in this post some Mac tips

http://answers.ea.com/t5/Spore/Read-before-posting-Spore-MASTER-FAQ-2015-2016/m-p/4802582#U4802582


Keep in mind:  This is an older game that is no longer being developed.

It may be that it is incompatible with the recent Mac models due to the chipsets. You can try it you're playing it via Boot Camp or use the VirtualBox.

 

If all this doesn't  help fell free and contact a game advisor

 

You can try it on Live Chat, email, or phone
http://help.ea.com/en/article/contact-ea-help/

1. Click the following link: https://help.ea.com/en/spore/spore/
2. Make sure you are logged in with your Origin ID
3. Choose your country (take a look right side upper navigation groin)
4. Press the orange button below right side "Contact us"
5. Follow the steps

 

\Liz

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


Message 3 of 7 (1,293 Views)

Re: unable to log into Spore?? Always says invalid login.

★★★ Newbie

Ah! I went to the post you linked to, and found that you can save if you are offline! The screens don't match what is shown in the thread, but if you click the "forward" arrow on the bottom right corner of the registration screen, you get taken to an error page that allows you to work offline. Thank you!! I have happy boys now that they can both play on the same computer!

Message 4 of 7 (1,378 Views)

Re: unable to log into Spore?? Always says invalid login.

★★★ Newbie

I lost my other account, I don't know the password. I tried to make a new account, and I see this is probably the problem

Message 5 of 7 (895 Views)

Re: unable to log into Spore?? Always says invalid login.

@Hakusuno 

 

You know that you cannot play your older spore version with a new account!

Spore is linked to an account and is not transferable.

If you have problems with your account, please feel free and contact support

 

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161...

https://help.ea.com/en-us/help/faq/contact-ea-help/

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


Message 6 of 7 (877 Views)

Re: unable to log into Spore?? Always says invalid login.

★ Novice

You said in a post that you can not play your old spore version with a new account. Is the opposite also true? I can not play my new spore with an old account?

Message 7 of 7 (201 Views)
Twitter Stream