[Under Investigation] Game wont load past donut spinning screen

by c9fc7ee81f141577
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Original Post

Re: Game wont load past donut spinning screen

★★★★★ Newbie
@CaptainRob64
EA!!!! This needs to be fixed! I have had zero success with any of the suggestions in the entire thread. Get on it EA! How many posts does it take?!
Message 81 of 600 (901 Views)

Re: [Under Investigation] Game wont load past donut spinning screen

★★★ Newbie

I am r8nning IOS 16.6.1 

 

I have tried re-install

forced by cutting wifi shutdown

 

no luck

Message 82 of 600 (874 Views)

Won’t load past 3 days. Fix please!

★★★ Newbie

App won’t load just spins for 3 days now. I’ve spent over $45 in this game for my donuts and play it every day all day and have for years, 10+.

FIX THE BUG SO I CAN LOG ON PLEASE AND LET US KNOW WHEN. WHAT’S GOING ON?

Message 83 of 600 (875 Views)

Re: Game wont load past donut spinning screen

★ Novice

Iphone12pro max, iOS 17. I was able to get it to work after uninstalling and reinstalling. So as much as it sucks, it does work. 🙃

Message 84 of 600 (866 Views)

Re: Game wont load past donut spinning screen

★★★ Newbie

I can't get it to load past the spinning donut as well. Did all steps and still nothing.

Message 85 of 600 (863 Views)

Re: Game wont load past donut spinning screen

★★★★★ Newbie

IOS

Apple Iphone 12 mini

IOS version 16.7

Message 86 of 600 (846 Views)

Re: Game wont load past donut spinning screen

★★ Novice

IF you delete, won't you loose EVRYTHING you accumulated ????

Message 87 of 600 (853 Views)

Re: Game wont load past donut spinning screen

★★ Novice

I get the Bart message CANNOT CONNECT TO SERVER..  I hit RETRY, and it goes right back to the load screen with the spinning donut..

Message 88 of 600 (819 Views)

Re: Game wont load past donut spinning screen

★★ Novice

I’m on IOS, iPhone 13. I couldn’t open it before I updated to 17.0.3 and still can’t open it after updating. 

Message 89 of 600 (818 Views)

Re: Game wont load past donut spinning screen

★★ Novice

AWESOME !!!!  I was afraid to delete, but I got SO frustrated I finally did it.  I  DO have an EA account, and right now, I  FINALLY am getting a download going  !! Hopefully I didn't loose any of my Springfield or progress so far !  

Message 90 of 600 (814 Views)