Unable to log in from Steam and Origin

[Kirik_dbr]

I've purchased Spore with both Expansion Packs in Steam.

Unfortunetely I couldn't log into the game.

Following these instructions, I've redeemed the game in origin client.

But it didn't help to log in.

Then I've tried to run the game from origin directly.

It didn't help either.

I addressed my question to EA Help.

We've figured out that I have two EA accounts. I've tried to log in with both - didn't help.

The first line support sees my login attempts but I don't know the result of these attempts on server side.

Support has created an internal case - 66775776 and advised to report a bug here.

That's what I'm doing.

Please solve the issue so I could finally play the game. 

[Freggi-Liz · Accepted solution]

Hi @Kirik_dbr 

Sorry to hear that you have such issues with login
Try this tip, maybe it will help you 👇

https://answers.ea.com/t5/Bugs-Technical-Issues/Solution-Spore-for-Steam-Can-t-log-in-to-servers/m-p...

Good luck

[Freggi-Liz · Accepted solution]

Hi @Kirik_dbr 

Sorry to hear that you have such issues with login
Try this tip, maybe it will help you 👇

https://answers.ea.com/t5/Bugs-Technical-Issues/Solution-Spore-for-Steam-Can-t-log-in-to-servers/m-p...

Good luck

[Kirik_dbr]

Hi @Freggi-Liz 

Thanks a lot! That really helped! Awesome!

Also thanks for mentioning you don't work for EA.

EA shows aweful attitude to its customers. They request a lot of money for their old games and put real support on the shoulders of other gamers.

Absolut disprespect from my side.

Great community has such people like you, Liz.

[FuriousHydra252]

I tried this and I was unable to make it work... I made a 3 letter password and it didn't work... It may be too short... I will keep trying.