Re: Trouble with connectivity to Spore Servers

by moonwatcher40
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Trouble with connectivity to Spore Servers

[ Edited ]
★★ Novice

EDIT: It seems that Spore.com has been down for a day or two, and that is the problem for now. 
(I do hope I won't have any problems after that though)

 

EDIT: WELP guess who still has problems even after the servers got back up. It's still the same thing as before, shown below.

 

I recently purchased Spore through Steam. First I had problems with registering an EA and Spore account, though that was fixed by donwloading Origin and making an Origin account.

Now, however, when I as much as bring up the "register" window, it immediately informs me of an connectivity error, saying that either my computer is offline or that I have no internet. I have both.

 

Why is it so dang hard to set up anything with this game? People have been having trouble with Spore registering for ages, and fixing everything is slow and painful.

Fix your game, EA, new people still buy and play it, and this is alienating them away from it.

 

(I'd also like to have live chat help with this, but I live in Finland so I can't get that from EA either)

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Accepted Solution

Re: Trouble with connectivity to Spore Servers

Community Manager (retired)

Hello @Runovaris 

 

Hope you got everything sorted up right now, but in case you still need to get in touch with EA Advisors, here is the link to do it https://help.ea.com/en/contact-us/new/

You can change default country to some English speaking one, if you would like to get help through Live Chat. 

 

Cheers,

Archi

Archi.png

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Message 3 of 7 (1,091 Views)

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Re: Trouble with connectivity to Spore Servers

Hi @Runovaris

 

You're not alone with this problem. Many players are affected, as well as me

http://forum.spore.com/jforum/posts/list/30/85377.page

 

Spore Servers undergoing a maintenance. Its coming to a temporary connecting problem.

 

Have patience, I'm sure it will be back soon.

 

Cheers

Liz

I don't work for EA, but I‘m the helping hands for Sims on Mac, Simpsons players …Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden. Ich liebe das Mobile Gaming, besonders die Simpsons Springfield..Sims Freeplay.. Spiele Sims 2,3,4 auf dem MacBookPro
Message 2 of 7 (961 Views)

Re: Trouble with connectivity to Spore Servers

Community Manager (retired)

Hello @Runovaris 

 

Hope you got everything sorted up right now, but in case you still need to get in touch with EA Advisors, here is the link to do it https://help.ea.com/en/contact-us/new/

You can change default country to some English speaking one, if you would like to get help through Live Chat. 

 

Cheers,

Archi

Archi.png
Message 3 of 7 (1,092 Views)

Re: Trouble with connectivity to Spore Servers

★★ Novice

Called the Finnish EA support, they managed to fix the issue. Turns out Origins hadn't picked out that I have Spore or a Spore account, so it hadn't set up a profile for me. Or something like that.

Basically, they had to do it for me. But everything works now!

Message 4 of 7 (908 Views)

Re: Trouble with connectivity to Spore Servers

Hej @Runovaris

 

Sound great and thanks for reporting. Wish you a lot of fun in Spore. 🙂

 

Cheers

Liz

I don't work for EA, but I‘m the helping hands for Sims on Mac, Simpsons players …Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden. Ich liebe das Mobile Gaming, besonders die Simpsons Springfield..Sims Freeplay.. Spiele Sims 2,3,4 auf dem MacBookPro
Message 5 of 7 (899 Views)

Re: Trouble with connectivity to Spore Servers

★★★★★ Newbie

i'm Having The exact same Problems, I Bought It On Steam Today (3/17/2017)

 

I Can't find Any Help With This

If You Know How Please Explain It To Me Step-By-Step

 

Message 6 of 7 (814 Views)

Re: Trouble with connectivity to Spore Servers

Hi @moonwatcher40,

 

please check out to this post, there you will find a tutorial how to fix it

http://answers.ea.com/t5/Spore/Solution-Spore-for-Steam-Can-t-log-in-to-servers/m-p/5114847/highligh...

 

Please do not forget that the Spore servers are temporarily unavailable,  they are in maintenance work

http://forum.spore.com/jforum/posts/list/0/86147.page

https://help.ea.com/en/help/origin/origin/spore-maintenance-and-updated-spore-client/

 

Cheers

Liz

 

 

I don't work for EA, but I‘m the helping hands for Sims on Mac, Simpsons players …Ich arbeite NICHT für EA. Bin aber seit mehr als 20 Jahren mit EA/Maxis Spiele verbunden. Ich liebe das Mobile Gaming, besonders die Simpsons Springfield..Sims Freeplay.. Spiele Sims 2,3,4 auf dem MacBookPro
Message 7 of 7 (807 Views)