Re: The simpsons tapped out game will not load

by minicha-em
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Original Post

The simpsons tapped out game will not load

★★★ Newbie

When I try to start the Simpsons tapped  out game it will not load. Just sends an error message.

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Re: The simpsons tapped out game will not load

Need more information

 

What error message?

What kind of device? brand, model, number

What OS? number, please - "latest" depend on what device you have

How much free space? number please, - "plenty/enough" depends on your opinion

What connection? WIFI, 4G, 5G, other

Do you use a VPN? if yes, turn it off

 

Have you done any trouble shooting?

Hard close game, restart

Shut off device, turn it back on

Switched connections, ex. toggle 4G to WIFI or 3G

Tried to load the game to a different device, preferable a different OS ( if you play on Android, load to Apple, if you play on Apple, load to Android)

 

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