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Re: Steam users unable to create Spore account or redeem game on Origin

by digilover21
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Original Post

Re: Steam users unable to create Spore account or redeem game on Origin

★★★★★ Newbie

Man, I tried contacting EA support via that link and was told to contact Steam support instead. I provided proof of purchase and whatnot but was still just told to go to Steam support. Guess I get to wait for a response from Steam now

Message 11 of 81 (961 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

★★★★ Novice

Went through the exact same process (lmao), however then last guy said that he recommends playing thorugh origin, Does it matter?

Message 12 of 81 (946 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

★★★★★ Novice
@digilover21 I hope Steam support gives you the answer you need
Message 13 of 81 (945 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

★★★★★ Novice
@Fammen720 Apparently it's the same
Message 14 of 81 (913 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

★★★★★ Newbie

Steam support was trash. They just told me the game didn't come with a CD key and they sent me back to EA support. Today I called EA support and did get the problem solved, thank god. The man I talked to was very friendly and after proper verification and having me link my Steam account to my EA account just added Spore to my EA account. To anyone else who sees this and tries contacting EA, link your Steam account and ask if they can add Spore to your EA account. I wish I would've been more direct about it in the first place instead of jumping through so many hoops just to receive the same help other people got easily.

Message 15 of 81 (902 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

★★★★★ Novice

Yeah, I got told to link my Steam account to my EA account the first time I contacted support and it didn't help at all

Message 16 of 81 (884 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

[ Edited ]
★★★★★ Newbie

Thank you, I just contacted EA Support and solved my problem with the same steps, linking the account and then adding Spore to the Origin account

Se você é BR (: Fiz isso usando o suporte Americano mesmo, não sei se o suporte do Brasil conseguiria resolver o problema, mas dei preferência ao Americano, pois pude conversar por texto e não por ligação, Demorou cerca de 50 minutos, então aconselho que vincule a conta steam com a origin antes.

Ps: eu enviei os prints do histórico de compras steam e do recibo da compra do Spore que recebi por e-mail da steam.

Message 17 of 81 (852 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

★★★ Novice

this is pretty messed up, not unexpected from ea though. support isnt responding to me at all, ive connected steam and origin, i used my steam key to redownload spore in origins, but nothing is working. * ea entirely, they constantly do * like this and i cant even get a response from them. i wonder if a class action lawsuit could be possible for this stuff

Message 18 of 81 (797 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

[ Edited ]
★★★ Novice

update: after opening my save from origins, multiple character models are funky and no longer work, even after deleting origins and its version of spore. this is ridiculous, all because ea cat fix there servers correctly, my save file is now messed up. i put at least 30 hours into this game. i had a really cool demon looking creature too!

Message 19 of 81 (787 Views)

Re: Steam users unable to create Spore account or redeem game on Origin

[ Edited ]
★★★★ Novice

Just spoke yesterday with EA support, they asked me to show proof of my purchase of Spore on Steam, then they added the game to my account in Origin and since then i´ve been able to acces the online content from playing on the steam version

Message 20 of 81 (778 Views)
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