Spore Download

[lukemyballs]

I downloaded Spore on a computer when it came out. I purchased the game already. I want to download it again. I can log in to the old account and everything. What do I need to do? I don't know how to get the product code

[eacharlotte · Accepted solution]

Hello,

If you have successfully installed Spore and connected to the Internet while playing you may be able to contact support at   866 543 5435 USA toll free or via help.spore.com and request your key.

If you couldn't request your key, and if you meet the following criteria, you can send a request along with a nominal fee to Electronic Arts for a replacement serial number:

• The product is 90 days past the purchase date
• The original serial number has been discarded or lost 

When sending a request for a replacement serial number, please include the following:

• A money order for $10.00 USD (per serial number requested) made payable to Electronic Arts.
  (Note: If you are requesting serial numbers for a collection pack, the $10.00 USD fee will cover numbers for all of the games included in the package.)
• The proof of purchase page from your manual (If you no longer have the manual, include one of the game disks as verification of ownership.
  (Note: If sending a disk as verification, please send it using a traceable method as Electronic Arts is not responsible for products not in its possession.)
• Explanation of the situation 
• First and Last Name 
• Return Address 
• E-mail Address 
• Phone Number
• Mailing Address: 

Send this to:

Electronic Arts Warranty Department 
9001 N I-35 Suite 110 
Austin, TX 78753

[eacharlotte · Accepted solution]

Hello,

If you have successfully installed Spore and connected to the Internet while playing you may be able to contact support at   866 543 5435 USA toll free or via help.spore.com and request your key.

If you couldn't request your key, and if you meet the following criteria, you can send a request along with a nominal fee to Electronic Arts for a replacement serial number:

• The product is 90 days past the purchase date
• The original serial number has been discarded or lost 

When sending a request for a replacement serial number, please include the following:

• A money order for $10.00 USD (per serial number requested) made payable to Electronic Arts.
  (Note: If you are requesting serial numbers for a collection pack, the $10.00 USD fee will cover numbers for all of the games included in the package.)
• The proof of purchase page from your manual (If you no longer have the manual, include one of the game disks as verification of ownership.
  (Note: If sending a disk as verification, please send it using a traceable method as Electronic Arts is not responsible for products not in its possession.)
• Explanation of the situation 
• First and Last Name 
• Return Address 
• E-mail Address 
• Phone Number
• Mailing Address: 

Send this to:

Electronic Arts Warranty Department 
9001 N I-35 Suite 110 
Austin, TX 78753