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Re: [Solution] Spore for Steam - Can't log in to servers

by EA_Archi
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Original Post

Re: [Solution] Spore for Steam - Can't log in to servers

★★★ Newbie

My problem is that I didn't get Spore on Steam. I got both the original and Galactic Adventures on CDs. I got a laptop so I decided to install Spore and GA on it and also make a new account. I succesfully made one on EA but whenever I try to register it say 'an unknown error occured'.

Message 41 of 157 (2,356 Views)

Re: [Solution] Spore for Steam - Can't log in to servers

Hi @park-nine

 

That's right, this is a post for players who bought their game at Steam.

To your problem. I can't help in account problems. I can only help in physics gameplay questions.

 

Feel free and contact a game advisor, because he alone can help you in these things.

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161...

https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Cheers

Liz

I don't work for EA - I'm just only help other users
Jag jobbar inte för EA - jag hjälper bara andra spelare
Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter.
Mvh/Yours Liz
Message 42 of 157 (2,347 Views)
Highlighted

Re: [Solution] Spore for Steam - Can't log in to servers

[ Edited ]
Community Manager

Hello @park-nine

 

You should definitely  get in contact with EA Advisor on this one. They can ask you for a proof of purchase for your game, like a photo of a disk or receipt. Just keep this in mind. https://help.ea.com/en/contact-us/new/

 

Cheers,

Archi

Message 43 of 157 (2,340 Views)

Re: [Solution] Spore for Steam - Can't log in to servers

★★★★★ Newbie

Thx bro

Message 44 of 157 (2,319 Views)

Re: [Solution] Spore for Steam - Can't log in to servers

★★★ Newbie

Want if your computer Cant Run origin client?

Message 45 of 157 (2,306 Views)

Re: [Solution] Spore for Steam - Can't log in to servers

Hi @survivorguy9

 

Orign system requirement
Windows 7 with Service Pack 1 or later
1 GHz processor · 512 MB of RAM

 

Cheers

Liz

I don't work for EA - I'm just only help other users
Jag jobbar inte för EA - jag hjälper bara andra spelare
Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter.
Mvh/Yours Liz
Message 46 of 157 (2,300 Views)

Re: [Solution] Spore for Steam - Can't log in to servers

[ Edited ]
★★★ Newbie

var error = "We're sorry, this code cannot be redeemed here." + link(eaHelp);

Hmm.... Doesn't seem right. It says that on the site too!

 

 

Message 47 of 157 (2,267 Views)

Re: [Solution] Spore for Steam - Can't log in to servers


@dotdotum wrote:

var error = "We're sorry, this code cannot be redeemed here." + link(eaHelp);

Hmm.... Doesn't seem right. It says that on the site too!

 

 


Hi @dotdotum

 

Please don't share any of personal data like product code here.
If you cannot redeem it via Origin, please feel free and contact a game advisor

 

http://help.ea.com/en/contact-us/new/
http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161...

 

~Liz

I don't work for EA - I'm just only help other users
Jag jobbar inte för EA - jag hjälper bara andra spelare
Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter.
Mvh/Yours Liz
Message 48 of 157 (2,258 Views)

Re: Spore for Steam, can't log into servers, the REAL fix 2016

★★★★ Novice

Hello, I am confused on where to redeem the codes on the origin website. Do you mind explaining on where I can do that?

Message 49 of 157 (2,251 Views)

Re: Spore for Steam, can't log into servers, the REAL fix 2016

★★★★★ Newbie

it wont work for me because every time I put in the product code it says it is wrong.

Message 50 of 157 (2,193 Views)

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