Re: Says i don’t have space I do have space

by 11EEvey
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Says i don’t have space I do have space

★★ Newbie

saying i don’t have space on phone I do have space 

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Re: Says i don’t have space I do have space

Hero

@trainguy11 you say you have space but not how much you have. this game is very large for a mobile game and also needs free space for the animations.

You also do not say which device you are using.

On Android, clear off 8-12 Gbs of space and clear the cache, and check for any cleaning apps, reboot device
On IOS clear off 8-12 GBS of free space (but may need 10% of total free), clear history of spotify and safari if you use them, turn off Offload apps feature.  IOS lies about how much you have free. just make that space over whatever it says and reboot
If you have followed the above advice and it still says it, contact EA directly by tapping the help icon on the loading screen.
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