Purchased item lost alongside currency

by stonewhale2055
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Accepted Solution

Purchased item lost alongside currency

★★★ Newbie

I got Apu's Apartment through the yearbook. I placed it and everything was fine. An hour later, I log back in and the item is gone, alongside the currency I had spent originally. Its not in storage as it has returned to the yearbook. Any solutions?

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Accepted Solution

Re: Purchased item lost alongside currency

@stonewhale2055 - open your Store and tap the Help Button over the top right and open a case with EA Help to report lost / missing content.

Only they can do anything for you.

CCP Hero Banner 2 Grande.png


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PS - NO ADD ME'S   List is too full, sorry

Like you I'm only a player, but I hope I can help Standard smile

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Message 2 of 2 (110 Views)

All Replies

Re: Purchased item lost alongside currency

@stonewhale2055 - open your Store and tap the Help Button over the top right and open a case with EA Help to report lost / missing content.

Only they can do anything for you.

CCP Hero Banner 2 Grande.png


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PS - NO ADD ME'S   List is too full, sorry

Like you I'm only a player, but I hope I can help Standard smile
Message 2 of 2 (111 Views)